Permit Technician

Job Posting Closing Date:

Job Details

What is the compensation package
Pay Rate: (G23) $21.99 - $30.32 per hour (depending on qualifications)

Provo City offers generous employer-paid health insurance; retirement and pension plans including 401k and 401k matching; paid leaves including vacation sick holidays bereavement and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena a Provo Library card 50% off green fees at Timpanogos Golf Course a 4/10 work schedule and others. For more information about benefits click here.

What are the main duties (Click here to view the full classification specification)

• Assist homeowners contractors developers design professionals and the public with general building permit application requirements building permit processes inspection procedures and related Building Division information.

• Explain and apply established building permit procedures fee schedules adopted policies and general code-related requirements; refer technical code interpretations to appropriate review staff inspectors plans examiners Assistant Building Official or the Building Official.

• Respond to telephone e-mail and in-person inquiries regarding building permit applications building permit status inspection scheduling records and general Building Division process; route inquiries to the appropriate City Department or staff member when needed.

• Support timely permit intake and routing consistent with established review timelines.

• Review permit applications and supporting documents for completeness required information and basic administrative compliance prior to routing for technical review.

• Communicate missing application information to applicants clearly and professionally.

• Operate a personal computer Microsoft Office software (Word Outlook Excel) and learn new computer programs (CityView and other city software

• Coordinate building permit application routing with Planning Engineering Fire Public Works Power and other reviewing departments as applicable.

• Maintain accurate permit records in electronic permitting software including application entry document uploads workflow routing status updates and communication notes.

• Research and compile building permit fee inspection records and project information; prepare basic reports spreadsheets correspondence and documentation as assigned.

• Perform historical building permit and property record research including approved plans building permits payments Certificates of Occupancy contractor affidavits and inspection records.

• Receive inspection requests assist customers with inspection scheduling procedures schedule inspections in City software and maintain related inspection records.

• Calculate building permit-related fees prepare outstanding fee summaries process payments issue receipts and coordinate deposits or financial documentation consistent with City procedures.

• Maintain building permit-related financial records reports and transaction documentation; coordinate building permit-related financial questions refunds payments and reconciliations with the Finance Department.

• Perform and assist with other duties as required by Division or Department needs.

What are the requirements to apply

• High School Diploma or equivalent (GED).

• One (1)year of permit processing or licensing experience which included regular public contact preferably in a technical City function.

• A valid lawful Driver License.

• One (1) years of experience in office administration customer service or related duties above is preferred.

• Basic knowledge of modern office practices and procedures; of grammar spelling and punctuation; telephone etiquette; and various office machines preferred.

• Experience with local government practices is preferred.

• Licensed in the State of Utah as a Notary Public preferred.

What is the selection process

Applications will be reviewed in the order they are submitted with the first screening being held on July 20 2026. Applicants mustmeet the minimum qualifications listed above to be eligible for consideration.

If selected for hire candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City

Provo is a strong community-centered city with thriving neighborhoods dedicated residents and a deep tradition of service and innovation. We build on these strengths by making city government more transparent and efficient expanding diverse and affordable housing revitalizing local business districts and investing in smarter infrastructure and transportation. By planning growth thoughtfully and managing resources responsibly we maintain a future for Provo that is vibrant connected and welcoming for families students seniors and business for generations to come. All of this makes Provo well-managed friendly economically vibrant and livable for people at all stages of life. Visit to learn more!

Provo City is an Equal Employment Opportunity employer.