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Per Diem Practice Assistant II


Job Location:

Everett, MA - USA

Hourly Salary: USD 17 - 24
Posted: 8 November 2026 (9 hours ago)
Application Deadline: 5 February 2027
Vacancies: 1 Vacancy

Job Summary

Site: The General Hospital Corporation


Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

Be the Welcoming Face of Care Per Diem Practice Assistant II

MGH Everett Family Care Clinic

Are you organized friendly and great at keeping things on track Join our team as the welcoming reliable presence who keeps a busy clinical practice running smoothly. Youll support patients and providers through a wide range of administrative and front-desk tasks. This role does not involve direct patient care.

What Youll Do

Greet patients and manage scheduling check-in and check-out

Answer phones help callers with routine questions and book appointments

Handle messages about prior authorizations provider questions
prescription refills and test results

Process billing forms accept co-payments as needed and scan documents into patient medical records (LMR)

Request medical records and lab results and keep patient files and appointment records up to date

Manage mail and faxes print schedules and prepare forms memos and other documents

Serve as a Super User for scheduling registration and billing systems and help train others

Grow With Us

Build your skills with the support of an experienced team. As your expertise grows you may take on more advanced work such as surgical scheduling and schedule changes or blocking.

Specific duties may vary by department.


Qualifications

What Youll Do
  • Serve as a key point of contact by phonehandling non-routine calls resolving routine issues and taking complete accurate messages
  • Write and edit clear professional emails memos and letters
  • Keep the office running smoothly with filing copying scanning printing and faxing
  • Juggle multiple priorities manage your time and others schedules and follow established protocols and systems
What You Bring
  • High School Diploma or equivalent (required; experience cannot substitute)
  • 23 years of office experience
  • Proficiency with Microsoft Office and a solid understanding of office operations
  • Strong written and verbal communication skills
  • Excellent organization and time management
  • Preferred: Certified Medical Administrative Assistant (CMAA)
Why Join Us
  • Meaningful work that supports patients providers and colleagues
  • A collaborative supportive team that values your contributions
  • Opportunities to grow your skills and career within Mass General Brigham

Ready to make an impact Apply today!


Additional Job Details (if applicable)

Looking for meaningful work with a flexible schedule Join our clinical operations team and help create a positive efficient and compassionate experience for every patient who walks through our doors.


At a Glance
  • Schedule: Per diem day shifts onsite with the opportunity to work 3040 hours per week when needed
  • Pay: Starting at $20.00 per hour with higher rates based on your years of experience
  • Location: MGH Everett Family Care Clinic 19 Norwood Street Everett Ma.


Remote Type

Onsite


Work Location

19 Norwood Street


Scheduled Weekly Hours

0


Employee Type

Per Diem


Work Shift

Rotating (United States of America)



Pay Range

$17.71 - $24.94/Hourly


Grade

3


At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .


Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.


Required Experience:

Junior IC


About Company

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Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.

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