People Success Director (HRBP) Technology

Happen Bank(formerly LendingClub)is built around a simple purpose: to clear the way to help people turn intention into action and action intofinancial progress. That means offering focused products a frictionless mobile-first experience and clear terms with no gotchas. Respect and fairness is part of our DNA and that ideal shapes how we work how we treat each other and how we invest in our employees and our community. Join us in using data bold thinking and a commitment to innovation to help clear the way for millions of Americans to achieve more.

We are looking for a People Success Director to serve as a strategic HR partner to our Technology organization working closely with senior tech leaders to drive people initiatives that improve performance engagement and team this role you will shape and execute our people strategy within a fast-moving technically complex environment translating business and product priorities into talent development and organizational health programs that create lasting impact. You will bring both the strategic perspective to influence senior leaders and the hands-on capability to drive complex work from concept through execution.

• Partner with senior technology leaders to assess organizational health analyze trends in performance attrition and engagement and translate insights into actionable people strategies
• Own and drive complex cross-functional people initiatives including talent assessment succession planning retention compensation planning and leadership development from design through delivery across the Technology organization
• Advise and coach engineering and tech managers and employees on performance management career development and organizational effectiveness applying sound judgment on sensitive and ambiguous situations
• Design and facilitate development programs for people managers and individual contributors in technical roles that build capability and strengthen team performance
• Identify opportunities to improve how people work including where AI and emerging tools can increase efficiency reduce friction or improve decision-making and bring those ideas to life
• Leverage data and analytics to understand workforce trends measure program effectiveness and inform senior technology leader decisions
• Ensure a seamless employee experience across HR programs and processes maintaining consistency with Happen Bank policies systems and values
• Serve as a subject matter expert across HR functional areas contributing to the evolution of our people practices and building new approaches where existing ones fall short

• 10 years of HR generalist or HR business partner experience; bachelors degree or higher or equivalent combination of education and experience
• You drive strategy and design systems youre not just executing defined work but shaping what the work is and how it gets done across a complex organization
• You take ownership of outcomes end-to-end proactively identifying risks and opportunities and holding yourself accountable for results even when the path isnt fully defined
• You exercise strong judgment in ambiguous high-stakes situations and bring a principled consistent approach to sensitive people matters
• You communicate with clarity and confidence at the senior leader level adapting your style to influence advise and build trust across diverse stakeholders
• You understand how to apply AI to complex high-stakes work not just for efficiency but to unlock better outcomes. You set a high bar for responsible use including attention to data integrity model limitations and compliance considerations. Youre building new workflows not just using existing ones
• You have deep knowledge of HR practices and employment law with particular strength in one or more of: organizational design talent development or performance management
• You collaborate across functions and adapt your approach based on feedback and context while maintaining a clear point of view

Nice to Have

• Experience supporting Technology Engineering or Product organizations as an HR business partner
• Experience in financial services fintech or another regulated industry
• Background in building or scaling HR programs in a growth-stage or transforming organization
• Familiarity with AI-powered HR tools and experience incorporating them into workflows with appropriate oversight

Work Location
San Francisco

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be Bank offers relocation based on actual job level.

Time Zone Requirements
Local hours (PT)

While the position will primarily work local hours Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to Happen Bank offices and/or other locations as needed.

Compensation
The target base salary range for this position is 00. The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of Happen Banks Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

#LI-Hybrid
#LI-BC1

Happen Bank is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at

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