People Partner Product and Product Design

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stuff payroll health insurance 401(k)s and HR so owners can focus on their craft and their customers. With teams in Denver San Francisco and New York we support more than 500000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay benefits and equity (RSUs) because everyone who helps build Gusto should share in its success. Offer amounts are determined by role level and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Were looking for a high-ownership People Business Partner to support our Product and Design organizations at Gusto. This role serves as a trusted partner to leaders across some of our most cross-functional fast-moving teams at role blends high-trust business partnership with hands-on execution. Youll partner with leaders through organizational changes drive core People programs and operating rhythms and act as the connective tissue between Product & Design and the broader People team. The leaders youll support have strong points of view and deep context - you add value by stress-testing their thinking then making it ideal candidate is equally comfortable analyzing data to surface a team health trend running a clean reorg end-to-end and building a lightweight process that makes a program actually land. This role is designed for someone who operates with high ownership has a strong bias toward action and earns trust with follow-through not slide decks. Were in an active build phase - this role requires someone who arrives ready to construct not inherit.

About the Team:

Gustos People team is growing and scaling with the company! As our business scales and becomes more complex and as we add hundreds of new Gusties each year we need to ensure that our strategies for engagement with our employees are positive engaging values-driven and compliant.

Heres what youll do day-to-day:

• Build trusted partnerships with Product Management and Product Design leaders - understanding whats happening in their teams surfacing friction early and navigating performance management promotions leveling and employee relations matters with good judgment.
• Synthesize People data - engagement survey performance cycles attrition signals headcount trends - into clear actionable reads for Product and Design leaders before they have to ask.
• Support and operationalize core talent programs including performance cycles calibration discussions promotion processes and manager enablement.
• Reinforce high performance standards accountability and clarity around expectations feedback and growth across Product Management and Product Design.
• Serve as the liaison between Product & Design and Gustos broader People team (Talent Acquisition Total Rewards L&D People Ops) translating company-wide programs into what they mean for product and design orgs - and surfacing that context back to the center.
• When org changes are decided own end-to-end execution - transition planning communication sequencing Workday updates leader enablement and follow-through until nothing is left unresolved.

Heres what were looking for:

• Relevant Experience: 10 years of HRBP or People Partner experience with meaningful time supporting Product Management Product Design or similar cross-functional product organizations in a high-growth tech company. Track record of executing complex People initiatives end-to-end - org changes performance cycles talent calibrations - owning the process and outcome not just the advisory role.
• High-Ownership Executor: Blends high-trust business partnership with hands-on execution - earns credibility through follow-through not decks and owns the details dependencies and timeline without being pushed.
• Program Partner and COE Integrator: Acts as the connective tissue between Product Management Product Design and the wider People team staying accountable for outcomes while pulling in the right COE capability - and builds those relationships proactively.
• Builder & AI-Native: Builds lightweight scalable People processes and reaches for AI to do it without waiting for a perfect framework. Knows when to iterate on what AI gives them and when to keep the human in the loop.
• High Judgment Low Bureaucracy: Applies People principles without creating unnecessary process - assesses risk and nuance quickly and knows when a situation needs a scalable solution versus a good answer now.
• Comfortable Navigating Ambiguity and Driving Transformation: Operates effectively without perfect information brings structure to complexity and leads through change - ideally at Gusto-scale or larger.
• Comfortable in the Data: Willing to dig into survey results performance or attrition cuts or comp tools - bringing a clear read to a leader conversation rather than a referral.

Our cash compensation amount for this role is between $154405 - $189989/year in Denver between $181275 - $223573/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject toGustos Applicant Privacy Notice.