People Operations Specialist

Normal Computing Incredible Opportunities

The Normal Team builds foundational software and hardware that help move technology forward supporting the semiconductor industry critical AI infrastructure and the broader systems that power our world. We work as one team across New York San Francisco Copenhagen and London.

Were looking for a People Operations Specialist to own the daily operations engine of Normals People function. Were building purpose-built AI for silicon engineering and developing a fundamentally new class of computing hardware to solve the AI energy crisis and were hiring across the global startup to match the pace and ambition of that work. Youll support employees from initial offer through their entire time at Normal ensuring onboarding runs smoothly HR systems stay accurate and employees get fast reliable answers to their questions.

The work is high-volume detail-intensive and foundational to how the company operates as we scale globally. This role requires someone who can manage competing priorities without losing accuracy and who understands the broader context behind people operations work: what tradeoffs were made who made them and why. Youll identify areas where processes create friction and propose practical improvements not just run existing workflows. This role reports to the People Operations and Programs Lead.

• Own and run onboarding: Manage Normals onboarding program end to end ensuring every new hire has a smooth well-organized experience from offer letter through their first weeks. This includes onboarding logistics compliance tasks and partnering with internal teams to connect new hires with the resources they need.

• Maintain data integrity across HR systems: Process and audit a high volume of employee job and data changes in Sequoia and Deel including new hire setup terminations and annual compensation cycles. Keep records accurate and current as the team scales.

• Serve as the first point of contact for employee inquiries: Respond to questions related to benefits enrollments payroll company policies verifications of employment and other HR topics with a commitment to accuracy compliance and a positive employee experience.

• Build and improve operational processes: Identify areas where workflows create friction for employees or operators and design practical solutions. This could range from building SOPs for recurring processes to triaging inbound requests more efficiently to partnering on HRIS process improvements.

• Support cross-functional partners: Work with teams across the company to resolve people operations requests efficiently. Use people data to answer questions coming from the business and provide context that helps teams make informed decisions.

• Drive automation of workflows: Use AI and operational best practices to automate administrative tasks improving efficiency and accuracy while maintaining a high-quality employee experience.

• Experience: 2-5 years of experience in human resources people operations or a related field.

• Systems proficiency: Hands-on experience with Sequoia One Deel Rippling or similar HR information systems. Experience with Linear or similar project management tools for tracking and triaging operational requests.

• High-volume execution: The core of this role is operational consistency at scale. You can manage competing priorities and maintain attention to detail across all of them.

• Communication skills: Clear and concise verbal and written communication with the ability to collaborate across a diverse set of teams including technical and business stakeholders in both virtual and in-person environments.

• Process improvement instincts: A track record of identifying ways to optimize workflows over time whether that means streamlining an onboarding step improving how requests are triaged or building a new SOP to meet an emerging need.

• Discretion and judgment: Demonstrated ability to handle sensitive and confidential information with care and to navigate nuanced situations with tact.

• Adaptability: Comfortable operating in a fast-moving environment where priorities shift problems are sometimes open-ended and the right answer requires thinking through tradeoffs rather than following a script.

• Service orientation: You treat every employee interaction as an opportunity to build trust. A commitment to high-touch responsive support is central to how you work.

Equal Employment Opportunity Statement

Normal Computing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other legally protected status.

Accessibility Accommodations

Normal Computing is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance or an accommodation due to a disability please let us know at

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Required Experience:

IC