People Operations Coordinator

About EliseAI

At EliseAI were improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows we make them more efficient reduce costs and improve the experience for everyone.

• Housing: We simplify how renters tour apartments sign leases submit maintenance requests and stay connected with their property teambringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments complete intake forms and we help patients communicate with providers so everyone can focus on health instead of paperwork.

With EliseAI organizations reduce manual work improve accessibility and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About the role

Were seeking a People Operations Coordinator with a strong focus on onboarding and new hire experience. At the core of this role is the ability to run a high-volume end-to-end onboarding process ensuring every new hire feels prepared welcomed and set up for success from day one. This role also supports the broader day-to-day operations of our People function in a high-growth environment with a strong emphasis on leveraging automation AI tools and workflow platforms to build efficient scalable people operations. Its a great fit for someone who is operationally minded energized by process improvement and excited to help shape what modern people ops looks like.

Key Responsibilities

Onboarding and new hire experience

• Coordinate end-to-end onboarding for new hires including pre-employment background checks new hire paperwork I-9 verification travel arrangements and any other pre-boarding coordination

• Serve as the primary point of contact for new hires throughout their onboarding journey managing start date tracking and ensuring a smooth transition into the company

• Prepare and distribute onboarding materials including employee handbooks and policy documents

• Own the updating and management of new hire training materials and live sessions both in the LMS and in person in coordination with cross-functional teams

• Collaborate with IT to ensure new hires have system access set up and conduct laptop setup sessions with new employees

• Continuously look for ways to automate and improve the onboarding experience and streamline processes for scale

Operations automation and scaling people processes

• Own the operational infrastructure that keeps our people processes running smoothly and efficiently. Identify manual repetitive workflows across the people function and lead efforts to automate them through AI tools workflow platforms and smarter use of our existing systems

• Build and maintain the trackers dashboards and reporting tools that keep the team organized and data-informed

• Document processes clearly as you build them creating a foundation that scales with the company

HR systems and administration

• Manage transactions in our HRIS including adding new hire profiles processing status changes and handling off boarding

• Maintain accurate employee and company records including personnel files and org charts

• Draft employment verification letters offer letters and other employment-related correspondence

• Ensure accuracy and compliance with company policies and legal requirements including wage rate notices labor law postings and required training such as harassment prevention

• Support immigration processes and documentation for candidates and existing employees

• Assist with auditing HR data and identifying opportunities to improve data integrity and process efficiency

• Support compensation and benefits administration including helping employees navigate enrollment changes and general questions

Employee relations and manager support

• Serve as a reliable first point of contact for employee questions related to HR policies benefits and general people operations

• Support managers with people-related processes including performance review cycles promotion documentation and role changes

• Help coordinate and track performance management cycles ensuring timelines are communicated and followed across the organization

• Assist with sensitive employee situations with professionalism and a high degree of discretion

Employee experience and culture

• Manage company swag inventory and coordinate distribution for new hires birthdays work anniversaries and other employee engagement moments

• Coordinate employee recognition efforts including anniversary and birthday gift-giving programs

Cross-functional and project support

• Support HR-related projects spanning administration compliance employee experience and organizational culture

• Partner with Finance Legal and other teams on cross-functional people initiatives such as headcount planning policy updates and compliance reporting

• Assist with building and documenting scalable HR processes as the company grows

• Take on stretch projects and ad-hoc assignments across the people function as business needs evolve

Move at rocket speed build something massive.

Were scaling fast solving real client problems with precision and ambition. Here you own your impact; full autonomy no micromanagement no fluff.

We hire the best expect the best and give you the masterclass of your career. Its hard its intense and its the most rewarding work youll ever do. If youre hungry driven and ready to build something massive climb aboard.

Requirements

• 1 to 2 years of experience in HR Operations Compensation and Benefits or a related field

• Proven experience with people operations fundamentals including I-9 verification onboarding workflows HRIS data entry and HR compliance basics

• A genuine interest in the people function and a desire to grow within HR and people operations

• Strong interpersonal skills coupled with excellent written and verbal communication

• Exceptional organization and detail orientation with a strong focus on data accuracy and integrity and an unmatched ability to manage multiple priorities

• Comfortable working in a fast-paced environment and staying composed when priorities shift

• Data-savvy with proficiency in Excel or Google Sheets; comfortable building and maintaining trackers running reports and working with people data to surface insights

• A natural bias toward automation and process improvement; you look for opportunities to reduce manual work and build more scalable efficient systems

• Able to apply discretion to sensitive situations and maintain a high level of confidentiality

• Self-starter with natural curiosity and a motivation to problem-solve and troubleshoot

• Comfortable interacting with and supporting employees at all levels of the organization

• Tech-savvy and quick to learn new tools and systems

• Willing to work in person from our Midtown Manhattan office 5 days a week

Why Join

Growth and impact. Its not often that you can get in on the ground floor of a funded startup thats scaling. That means that instead of following a playbook youll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. Youll learn what works when you succeed and what doesnt when you fail. Either way the rest of the team will be here to support you.

Benefits

In addition to the growth and impact youll have at EliseAI we offer competitive salaries along with the following benefits:

• Equity in the company

• Medical Dental and Vision premiums covered at 100%

• Fully paid parental leave

• Commuter benefits

• 401k benefits

• Fitness & home services stipend to cover part of your expenses so you can focus on what matters

• A collaborative in-office environment with an open floor plan fully stocked kitchen and all meals covered in the office

• Unlimited vacation and paid holidays

• Well cover relocation packages and make the move exciting not painful!

Job Compensation Range:

The salary range for this role is $85000 - $115000. EliseAI offers a competitive total rewards package which includes base salary equity and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Please note that employment with EliseAI is on an at-will basis which means that either the employee or the company may terminate the employment relationship at any time with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at

Required Experience:

IC