People Operations Benefits & Systems

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy creativity is the only lasting advantage. Were already helping thousands of customers including Anthropic Notion Google and Ramp go to market with unique data signals and AI research.

In 2025 we raised a $100M Series C backed by world-class investors including Sequoia CapitalG and First Round and crossed $100M in revenue.

In 2026 we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round for our customers agency partners and club members.

Some things to know about us:

• Our community includes 11000 customers 150 integration partners 125 agencies 50 Clay clubs and 30k members on Slack.

• Our culture is unique inside and outside of work. Our team members are also DJs activists writers clowns marathoners skydivers psychedelic therapists social workers and more.

• All employees can work for free with world-class coaches who specialize in creativity management and more.

• Our operating principles including negative maintenance and non-attached action guide our work. Read more about them here.

• Read about us in the NYT Forbes First Round Review and more.

Hear from our employees directly on our Glassdoor page!

At Clay People Operations is about creating the environment where people can do the best work of their careers. As we continue to grow we are looking for someone who can own our benefits programs and systems that take care of our people and keep the experience running smoothly behind the scenes.

In this role youll own benefits administration and HR systems for Clay. Youll manage our benefits programs end to end make sure our HRIS and related systems are accurate and well-maintained and be the person our employees and our team can count on when something needs to work right. Youll partner closely with Payroll Finance and IT to keep our data clean our processes efficient and our employees taken care of.

This is a hands-on role where youll balance day-to-day administration with process improvement. You will know when to fix something now and when to build something that scales. Above all youll bring genuine care for the people you support and take full ownership of the work.

Benefits Administration

• Manage day-to-day administration of our global benefits programs including health dental vision & retirement.

• Build out benefit programs in new markets giving our team a comparable Clay experience no matter where they are located

• Serve as a main point of contact for employee benefits questions and make sure people get clear timely answers

• Evaluate our benefit plans to regularly to ensure we are offering the best benefits for our team to both take care of our people and keep us competitive

• Lead open enrollment from start to finish: communication system setup and vendor coordination

• Partner with brokers and vendors on renewals issue resolution and evaluating our benefits offerings

• Keep us compliant with relevant regulations (ACA ERISA COBRA FMLA and similar)

• Audit benefits data regularly to catch and fix discrepancies before they become bigger problems

HR Systems

• Serve as the primary administrator for our HRIS Rippling including employee records workflows and permissions

• Build and maintain reports and dashboards in Rippling to support People team and business needs

• Configure and maintain integrations between Rippling and our benefits

• Set up and manage automated workflows for onboarding offboarding and status changes (ex. new hires terminations promotions leaves)

• Own vendor relationships for our People systems including renewals contract review and evaluating new tools or add-ons

• Troubleshoot issues and serve as the main point of contact for Rippling support

• Create documentation and process guides so the team knows how to use these tools correctly

• Look for ways to automate manual processes and improve how we communicate updates to employees

Build Scalable Processes and Infrastructure

• Build out documentation workflows and audit processes for benefits and systems as we continue to grow

• Keep our data organized and accurate to support reporting compliance and decision-making

• Get ahead of issues before they become employee-facing problems

Partner Across the Business

• Advise People team managers and employees on benefits and systems questions with clear practical guidance

• Make complex benefits and systems topics easy to understand for people at every level

• Contribute to broader People Operations work as the team and company grow

Experience & Expertise

• 5 years in benefits administration HR systems or a combination of both

• Hands-on experience with an HRIS

• Solid understanding of benefits compliance requirements

• Experience building or improving processes at a scaling company

Core Competencies

• Autonomy and ownership: you take full accountability for your work follow through on commitments and dont let things fall through the cracks

• Genuine care: you care about the people you support and it shows in how you handle their questions and issues

• Exceptional attention to detail: in benefits and systems small mistakes have big consequences; you catch them before they happen

• Outstanding communication skills: you can translate complex benefits and systems topics into plain language

• Highly organized with the ability to manage multiple priorities

• Comfort with ambiguity and building structure where none exists

• Bias toward action balanced with sound judgment on compliance risk