People Operations Analyst (Hybrid)

Please note that this role is hybrid and would require an in-office presence of three (3) days per week between Tuesday-Thursday in our Chicago Loop office (located at 175 W Jackson Blvd Chicago IL 60604).

About Axiom

As the leading alternative legal services provider globallyAxiomgives in-house legal teams on-demand access to top legal talent and lawyers deployed when where and how clients need it for up to 50% less than national law firms. Axioms network of 14000 legal professionals includes 4000 lawyers with Fortune 500 experience delivering AI-enabled legal services across more than 12 practice areas. Trusted by 75% of the Fortune 100 and thousands of mid-market leaders Axiom ranks #1 among Alternative Legal Service Providers in 8 of 9 performance categories including talent quality breadth productivity and client experience according to a top 5 global consulting firm. Across more than 3000 engagements annually in 6 regions and 4 continents 93% of clients rate Axiom lawyers as good as or better than top law firm attorneys with 96% client satisfaction and measurable cost savings that reduce outside counsel spend without sacrificing quality. Stop overpaying for law firm work.Start with Axiom.

About the role

Axiom is seeking a People Operations Analyst to join ourChicagolocation. This role forms part of the People at Axiom (PAX) function and will involve execution of a range of operational processes and management of pre-employment checks for allNorth Americanlegal talentand HQcandidates. This is a position for someone who connects naturally with an array of stakeholders has strong organizational skills with excellent attention to detail and has the confidence to communicate effectively with a global workforce.

Responsibilities include:

55%- Processing ofpre-employmentchecks:

• Coordinating the end-to-end management of our due diligence process for legal talent acrossNorth America. With team coverage for international locations (UK Hong Kong Singapore Australia) when necessary.

• Independently managing own workload to effectively process background checks right to work verification andmanagingpre-employment paperwork.

• Proactive decision making to resolve screening issues (e.g. data inconsistencies) and escalatingto Associatesor managerwhereappropriate toachieve 100% screening completion in all cases.

• Contributing to weekly progress meetings toreviewturnaround times and completion rates against agreedSLAs.

• Monitoring automated employment agreements for new hires and ensuring 100% completion rate by startdate. Proactively escalating toAssociatelevelsand Talent Success Partners to meet deadlines.

30%- Responsible for actioning a wide scope of operational business processes:

• Direct engagement with new hires and hiring managers to answer onboarding questions and to offer live support with onboarding completionin our HRIS Workday.

• Daily review of onboarding progress trackers for all hired candidates inNorth.Responsible for daily check and chase approach to drive completion times to within3 days.

• Daily processing of new legal talent hiresinNorth America.Committing to 24-hour turnaround from when hires are first triggered.

• Processing absence returns and job updates for legal talent employees returning to active engagement.

10%- Commercialpipelinesupport:

• Independently managing client attestation requests contributing to client surveys and RequestForProposal (RFP) documents and knowing when toescalateas necessary.

• Flexible and commercially sensitive approach to workload management. Able to re-prioritize quickly to respond to and resolve urgent commercial requests.

5%- Reporting andauditing:

• Contributing tointernal audits to stay ahead of client audit requests and ensure compliance with client screening requirements.

About you

• Previousexperience of working towards targets/KPIs.

• Experience handling multiple tasks simultaneously adapting to changes and being able to creatively problem solve.

• Legally eligible to work in the Unites States of America.

• Undergraduate degree in a relevant discipline (or sufficient work experience in lieu of degree).

• Highly organized and effective at managing own workload within competing deadlines.

• Confident in applying own judgement and taking initiative to deliver against targets.

• Able to follow internal process guides and repeat processes quickly with low error margin.

• Team player who can confidently develop andmaintainremote relationships.

Our ideal candidate

An enthusiastic and motivated professional with an interest in People Operations. The successful candidate will become familiar with many of the operational processes of the organization and will learn an array of skills as they partner with stakeholders across Axioms functions. This is a position for someone whois detail-oriented and can be effective in learningand managing a wide scope ofactivities. The candidate will be confident direct and determined in the pursuit ofmaintaining100% compliance within tight turnaround times.

Axioms total rewards philosophy is to be transparent and equitable with all job candidates. The annual base salary range for this role located in Chicago Illinois is $52000 - $% bonus depending on experience. You can also participate in our benefits programs that include healthcare life and disability coverage 401K with company match paid sick and personal time off paid parental leave and more.Please note that the final compensation is determined by several considerations including the quality of your experience and expertise your ability to immediately contribute to Axiom your potential to move up to the next level the market you are located in and other business considerations.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form please contact us at and include Applicant Accommodation in the subject line.