People Experience Senior Manager

Garner is on a mission to transform the U.S. healthcare system and were the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550 proprietary clinical metrics across 80 specialties to a dataset of 320M patients to identify the best-performing doctors then using compelling incentives to steer members to the care that helps them get healthier faster.

The result is a rare win win better care and lower costs for both members and just five years our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If youve ever wanted your work to solve a problem that touches every person in this country this is the opportunity to do exactly that. Youd be joining a team fundamentally reimagining healthcare in the U.S. and using AI to scale that impact further and faster than anyone else can.

Were looking for an exceptional People Experience Senior Manager to join our People Team and lead our Employee Experience and Facilities functions. This role is responsible for designing and scaling the programs environments and systems that enable Garners team to perform at the highest level. You will play a critical role in shaping a hybrid work experience that attracts top talent accelerates onboarding strengthens culture and enables employees to do the best work of their careers. This is a highly cross-functional high-impact role reporting to the VP of People with one direct report.

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday Wednesday and Thursday.

• Onboarding: Design and continuously improve a best-in-class onboarding experience that enables new hires to contribute meaningfully from Day 1.
• Recognition & Milestones: Build and scale programs that make our employees feel valued and motivated to continue pushing boundaries and celebrate key moments across the employee journey.
• Engagement & Social Infrastructure: Architect high-quality offsites events and social programs that strengthen relationships and foster collaboration.
• Hybrid Work Experience: Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams.
• Culture & Organizational Development: Partner with the VP of People to identify organizational gaps and design targeted programs that reinforce a high-performance feedback-driven culture.
• Workplace Operations: Oversee office operations and manage the Office Manager to ensure a seamless safe and fulfilling in-office experience.
• Vendor & Budget Management: Own vendor selection relationships and budgets across Facilities and Employee Experience to ensure scalable high-impact operations.
• Real Estate Planning: Partner with Finance and IT to proactively plan and execute on office expansion needs as headcount scales rapidly.

• Experience across both startups and mature companies including at least 2 years leading an Employee Experience function
• Ability to simultaneously manage a wide variety of both strategic and operational workstreams
• Propensity to think in terms of systems always seeing the full picture and designing for scale
• Strong analytical and technical abilities including proficiency in Google Sheets and Claude Code (or similar)
• Deep belief that employee experience should directly enable business performance
• A desire to be a part of a high-performing mission-driven team that operates with intense urgency a strong sense of individual accountability and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Youll work on problems that matter at a company working to change healthcare at scale. Youll work at the intersection of AI and systemic healthcare reform where the problems we solve are as interesting and compelling as the mission.

At Garner youll take on real ambitious problems with real ownership and autonomy alongside exceptional principles-based people who genuinely want you to win. Its demanding by design. Youll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isnt the right fit for everyone and thats intentional. The people here are driven by whats at stake for real people and thats what gives our intensity its purpose.

The target base compensation range for this position is $200000-$225000. Individual compensation for this role will depend on various factors including qualifications skills and applicable addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans including but not limited to: flexible PTO Medical/Dental/Vision plan options 401(k) with company match flexible spending accounts Teladoc Health and more.