People Experience Leader Manufacturing Operations
Philadelphia, PA - USA
Job Summary
People Experience Leader Manufacturing Operations
Who We Are
Essity is a global leader in health and hygiene headquartered in Stockholm Sweden with a North American headquarters located in Philadelphia PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers patients care givers and customers across the globe. We do this through innovations in our Professional Hygiene Personal Care and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.
Working at Essity is more than a career it is where you will play your part in a better future to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity you will belong to a team where you feel valued are safe supported to grow and challenged to generate business results in a friendly and open atmosphere.
About the Role
We are seeking a highly motivated and collaborative People Experience Manager to provide leadership across our 11 manufacturing sites in the United States and this role you will be accountable for delivering a reliable consistent and effective people experience throughout our manufacturing operations. This role ensures that employees people leaders and unions experience fair clear and consistent People practices every day supported by strong operational execution. Leading a People Experience organization of approximately 20 team members including 10 direct reports this role focuses on day-to-day People operations employee and labor relations support policy application and people leader enablement. Several sites are unionized and represented requiring a pragmatic trust-based and solutions-oriented labor relations approach. The role balances hands-on operational leadership with continuous improvementstrengthening consistency simplifying processes enabling digital tools and building team capability to support a safe engaged and productive manufacturing workforce.
The ideal candidate will work a flexible hybrid schedule that will require frequently coming into our Regional HQ located in Philadelphia PA.
Were looking for people who embody our values arent afraid to challenge innovate experiment and move at a fast pace. Were always looking for ways to improve our products and ourselves. If this is you wed love to talk.
What You Will Do
People Experience Operations & Service Delivery
- Lead the delivery of day-to-day People Experience support across all U.S. manufacturing sites ensuring a consistent and positive experience for employees and leaders.
- Oversee core People processes including employee relations performance management attendance discipline investigations onboarding offboarding and workforce changes.
- Act as the senior escalation point for complex People matters ensuring fair respectful and timely resolution.
- Ensure site People teams are equipped with clear guidance tools and decision frameworks to support frontline leaders confidently and consistently.
Labor Relations & Union Experience
- Provide operational leadership and oversight for labor relations at unionized sites represented by USW.
- Support day-to-day contract administration grievance handling investigations corrective actions and arbitration preparation.
- Ensure labor agreements are applied consistently across sites while maintaining constructive professional relationships with union partners.
- Enable site leaders to engage effectively with unions through coaching and practical guidance.
Consistency Policy Application & Simplification
- Ensure People policies and practices are applied consistently practically and transparently across manufacturing sites.
- Drive harmonization of People practices where possible to reduce complexity and improve clarity for employees and leaders.
- Translate policy and legal requirements into clear usable guidance that supports good decision-making at the site level.
- Identify operational risks friction points and employee experience gaps; implement improvements grounded in real site needs.
Digital Enablement of the People Experience
- Support the effective adoption of digital People tools and systems that simplify processes and improve access to information for employees and leaders.
- Partner with HR Operations COEs and Digital/IT teams to ensure manufacturing realities are reflected in system design and workflows.
- Encourage use of People data dashboards and insights to support consistent and informed People decisions.
People Experience Team Leadership & Development
- Lead coach and develop a distributed People Experience team of 20 members including 11 direct reports.
- Build strong operational capability and confidence across the team with a focus on consistency judgment and service mindset.
- Establish clear operating rhythms expectations and escalation pathways.
- Foster a culture of accountability collaboration continuous improvement and learning within the People Experience function.
Partnership with Operations
- Act as a close People Experience partner to Plant Managers and Operations embedded in the realities of manufacturing environments.
- Support leaders with practical experience-focused People solutions that balance business needs employee experience and compliance.
- Ensure alignment between enterprise People Experience principles and site-level execution.
Who You Are
Required
- 10 years of progressive People/HR experience with a strong focus on operational people support in manufacturing or industrial environments.
- Demonstrated experience supporting unionized workforces in the U.S.; Labor experience strongly preferred.
- Proven ability to lead large geographically dispersed People teams.
- Strong working knowledge of both Canadian and U.S. employment law and labor relations.
- Credibility operating in fast-paced frontline environments with a pragmatic people-first mindset.
- Ability and willingness to travel 5060% of the time.
Preferred
- Experience improving or simplifying People practices across multiple sites.
- Exposure to digital People tools or HRIS-enabled operational improvements.
- Strong coaching and influencing skills with frontline and senior leaders alike.
What We Can Offer You
At Essity we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Expected Compensation
Competitive annual salary annual incentive bonus benefits
Pay offered may vary depending on multiple individualized factors such as knowledge skills and experience.
Along with competitive pay you will be eligible for the following benefits:
- United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
- Wellness program provided through Rally
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match and annual employer base contribution
- Company paid Basic Life AD&D short-term and long-term disability insurance
- PTO offering with Paid Holidays
- Scholarship program for children of Essity employees.
Additional Information
The Company is committed to equalemployment opportunity and providingreasonable accommodations to qualifiedcandidates and employees pursuant toapplicable law. We value and encouragediversity and solicit applications from allqualified applicants without regard to racecolor gender sex age religion creednational origin ancestry citizenship maritalstatus sexual orientation physical or mentaldisability medical condition military andveteran status gender identity or expressiongenetic information or any othercharacteristic protected by federal state orlocal law.
If you require reasonableaccommodation as part of the applicationprocessplease contact
Together we are improving lives every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier more hygienic and safer place. With impactful innovations coupled with sustainable solutions we strive to reach more people every year with the necessary and essential solutions for well-being.
About Company
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-be ... View more