Pelvic Floor Care Navigator

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff for fit makes significant contributions to Howard Universitys overall mission.

At Howard University we prioritize well-being and professional growth.

Here is what we offer:

• Health & Wellness: Comprehensive medical dental and vision insurance plus mental health support
• Work-Life Balance: PTO paid holidays flexible work arrangements
• Financial Wellness: Competitive salary 403(b) with company match
• Professional Development: Ongoing training tuition reimbursement and career advancement paths
• Additional Perks: Wellness programs commuter benefits and a vibrant company culture

Join Howard University and thrive with us!

PURPOSE:

The Pelvic Floor Care Navigator (PFN) assists within UROGYN Division in research community outreach and clinical care activities. PFN is responsible to promote high quality of research & care for women with pelvic floor disorders at Howard University (HU) and Howard University Hospital (HUH) coordinate research & clinical care within UROGYN Division. This position will provide administrative support for Division of Urogynecology operations. This position reports to Urogynecology Chief.

SUPERVISORY AUTHORITY:

This position reports to the Chief of Urogynecology and coordinates with other members of the research team. This position has no formal supervisory authority or authority for the direction of others.

NATURE AND SCOPE:

This position supports research & clinical care within the Division of Urogynecology OBGYN Department and Howard University/Howard University Hospital. This position may interact with a variety of participants clinicians staff and faculty. They may also interact with research partners advisory board participants and other stakeholders. External contacts include a variety of third party payers medical organizations patients other healthcare personnel and research staff.

PRINCIPAL ACCOUNTABILITIES:

Research:

Recruit screen and consent study participants in accordance with approved protocols

Schedule and coordinate study sessions assessments and follow-up visits

Communicate regularly with site clinicians and research partners to monitor study progress and troubleshoot challenges

Use designated software to support study operations data management tracking and reporting

Assist with authorizations for study related treatments and care.

Assist participants to navigate through HU and HUH systems.

Protects private health information and safeguards Belmont three fundamental ethical principles for research.

Community Outreach:

Lead monthly outreach events to increase UROGYN HU and HUH community outreach and increase research participation and awareness regarding pelvic floor disorders & UROGYN services at HU/HUH

Collaborate with FPP community outreach team

Work with HUH and HUH marketing team to improve social media presence

Serve as a visible ambassador for Howard Universitys Urogynecology program

Develop and strengthen relationships with community members organizations and partners throughout the DMV community.

Proactively identify research and attend relevant community events and opportunities where womens health and urogynecology services can be promoted.

Develop and implement community outreach activities focused on womens pelvic health

Educate community members about the availability of urogynecology services at Howard University including the types of conditions treated services offered and how to access care.

Establish cultivate and maintain strong working relationships with community organizations healthcare providers faith-based organizations advocacy groups womens organizations senior centers and other community partners.

Follow up with individuals who express interest in care to help ensure that they successfully transition from community outreach to a scheduled and attended clinic appointment.

Track outreach activities community contacts referrals appointments and other engagement metrics to evaluate the effectiveness of outreach efforts.

Gather feedback from community members and partners to inform future outreach efforts and improve patient experience.

Collaborate with the Howard University Marketing and Communications team to develop and maintain outreach materials including flyers brochures educational handouts promotional materials and other resources for distribution at community events.

Promote Howard Universitys presence at community events through social media highlighting community partnerships and to expand awareness of womens health and urogynecology services available at Howard University.

Clinical Care:

Prepare patients for medical appointments including obtaining and recording patients vital signs.

Prepare instruments and equipment for examinations and/or office procedures.

Assist UROGYN provider with examinations and office procedures.

Clean and dress wounds remove sutures as requested by a provider.

Observe patients and reports adverse reactions to medication or treatment to medical personnel in charge.

Collect samples taken by physician for testing and deliver them to the laboratory.

Clean disinfects and sterilizes materials instruments equipment rooms and supplies.

Perform inventories and places requisitions for supplies.

Review patient charts for instructions regarding prescriptions tests follow-up appointments and/or patient testing procedures.

Schedule patients for follow-up and office procedures. Works with the front desk or surgical scheduler to coordinate schedule.

Obtain authorization for medications and tests etc.

Assist in locating and filing records.

Maintain knowledge of and complies with established policies and procedures.

Maintain work area in a neat and orderly manner.

Provide patient education and instruction as directed by the provider including bladder diaries self-catheter care bladder instillations and others.

Perform voiding trials foley catheter care straight catheterization urinalysis.

Assist with pessary care and specialized procedures (Urodynamics Ultrasound cystoscopy anal manometry pelvic physical therapy and others).

Maintain inventory of pessaries.

Approve orders and assists in Botox procedures.

Perform other related duties as assigned.

CORE COMPETENCIES:

CITI Training

UROGYN skills

Ability to be detailed oriented follow established priorities or procedures and deliver high quality customer service.

Ability to use good judgment make sound decisions and behave with tact decorum and diplomacy.

Ability to react calmly and effectively in emergency situations

Knowledge of examination diagnostic and treatment room procedures.

Knowledge of Medical Terminology CPT and ICD-9/10 code reference books Knowledge of common safety hazards and precautions to maintain a safe work environment to maintain quality control standards.

Demonstrated skill in oral and written communications as well as ability to speak clearly understand and respond to oral and written instructions.

Skill in assisting in a variety of treatments and medications as directed

Skill in taking vital signs maintaining records and recording test results.

Skill in establishing and maintaining effective working relationships with research participants patients medical staff and the public.

MINIMUM REQUIREMENTS:

Spanish fluency required; Medical Spanish Translator Certification is required.

Licensed Practical Nurse preferred not required. Associate degree in Medical Technology Nursing or related field or minimum of seven (7) years related experience in a physicians office clinic and/or hospital research or equivalent combination of education and experience. Certification or registration as a Medical Technology or completion of a Medical Assistant program is required.

Compliance Salary Range Disclosure

$50000-$60000