PCC Complex Scheduler Women's Center

Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship development leadership more

• Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
• To be defined as advanced and time intensive 75% or more of the employees time must be spent completing cases performed in an ambulatory surgery center or inpatient setting coordination of multiple specialties coordination of pre-operation and post-operation testing/clearance.
• May coordinate complex sequential treatment appointments including clinical trials and standard of care patients.
• Coordinate transplant related work-up and evaluations for donors and patients Serves as the primary point of care for these patients and their families.
• Additional duties may include:
  • Scheduling return visits Scheduling ancillary appointments Registering or scheduling new patients
  • Scheduling imaging and procedures within their local clinic
  • Completing patient data forms Coordinating provider referrals
  • Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patients care.
  • Works collaboratively with management to remedy or escalate patient complaints.
  • Covers for front desk and other back-office staff as needed.
  • Provides support for the training of new PCCs and other administrative staff as needed.
  • Completes precertification authorizations as required
  • Other duties as assigned.

MINIMUM REQUIREMENTS:

• High school diploma or GED required;
• 6 months of healthcare scheduling experience is required.
• A successful candidate will possess the following competencies and skills:
  • Problem-solving ability;
  • Ability to provide a high level of customer service;
  • Excellent communication skills both verbal and written;
  • Ability to work in a team environment;
  • Time management skills;
  • Empathy for others.

PHYSICAL REQUIREMENTS:

(Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS:

Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.