PBX Operator

Summary

Job Description:

The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington supporting patients visitors team members and clinical staff across the hospital. The department is staffed 24/7 providing continuous support to clinical operations security and patient services. With a focus on professionalism excellent customer service and attention to detail PBX/Switchboard contributes significantly to the smooth safe and efficient functioning of the organization.

PBX Operator

Part-Time Days

Job Description:

• Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner.
• Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner.
• Provide information to walk-up visitors and patients in a courteous and professional manner.

Requirements:

• High school diploma or equivalent
• One year customer service experience

Benefits:

• Preventive Plan
• Life Insurance
• Retirement Plans

Work Experience

Education