Payroll Analyst

The Payroll Analyst is a key role within the JD North America People Regional Business Services model. The Regional Business Services function holds the responsibility for support to all US businesses within the JD Group including JD Sports Finish Line Finish Line Macys Shoe Palace Nice Kicks Downtown Locker Room (DTLR) and Hibbett. This position processes bi-weekly and weekly payroll for Corporate Store Customer Care and Distribution Center employees ensuring payroll is accurate and completed in a timely manner. Key responsibilities include:

• Completes all Workday specific payroll processing steps through settlement and funding with ADP.

• Serves as the primary point of contact for all employee populations supporting payroll questions and inquiries.

• Respond to employee inquiries about pay related issues with utmost urgency exhibiting a patient service oriented employee experience based mindset.

• Communicates via email phone and ticketing system in a clear manner to most efficiently resolve issues.

• Process payroll input integrations.

• Troubleshoots issues that arise during payroll processing.

• Process off-cycle payments.

• Achieves individual and team KPIs/SLAs as defined by Payroll leadership

• Work closely with People Business Partners and business leadership to process immediate pay in required states (ie final pay).

• Process ad hoc/one time payments like severances contest bonuses etc.

• Supports data preparation for audits reporting or other internal needs.

• Resolves direct deposit rejects.

• Supports programs & executes tasks related to Daily Pay Pay Card management and ADP wage payments

• Partner with Manager and other team members to complete reconciliations

• Have a working knowledge of benefit plans policies and procedures that tie to pay; works cross-functionally with compensation and other teams that also play a role in employee pay.

• Additional duties and projects as required

Required Education and/or Experience

At least 2 - 4 years of experience in multi-state payroll processing preferably in retail; or equivalent combination of education and experience. Experience in customer service roles and high volume payroll environments is a plus. Workday experience is a plus.

Required Computer and/or Technical Skills

Should have basic to intermediate knowledge and abilities with Microsoft Suite and Google Suite. Have strong knowledge of payroll processing and experience/abilities with Payroll systems & providers HCM systems and ticketing systems.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Have extreme dependability in attendance due to payroll schedule. Have ability to work overtime when major issues or discrepancies occur. The requirements listed are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit for more than 6 hours per shift

• Use hands to finger handle and feel

• Reach with hands and arms

• Talk and/or hear

• Walk or move from one location to another regularly

• Periodically may need to climb balance stoop kneel or crouch

• Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally

• Punctuality and regular attendance consistent with the companys policies are required for the position.

• Average work week is 40-45 hours which can vary depending on business need.

• The work environment for this position is a moderately noisy office setting.
  

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

#LI-DNI

This job description is not intended to cover all aspects duties and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

EEO Statement:

The Finish Line Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal state and local EEO laws. The Finish Line Inc. prohibits discrimination against employees and applicants for employment based on race or color religion or creed national origin alienage or citizenship status marital status sex pregnancy status age military status disability or any other characteristic or class protected by law. The Finish Line Inc. provides reasonable accommodations in accordance with applicable laws including for disabilities pregnancy and religious practices.

Need accessibility assistance to apply
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at or email us at A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)