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Payment Specialist
Job Location:
Job Location:
Richmond, VA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Mortgage Payment Specialist
Richmond VA (onsite)
Contract Length: 3 months
Role Overview:
We are seeking a detail-oriented Mortgage Payment Specialist for a 3-month onsite contract role in Richmond VA. The successful candidate will support the accurate and timely processing of mortgage payments within a residential loan portfolio. Responsibilities include handling a variety of cashiering activities such as processing incoming payments managing lockbox rejects preparing deposits assisting with ACH payment authorizations and changes and supporting basic account corrections. This entry-level role is key to maintaining smooth daily operations and providing reliable service to both internal and external customers.
Key Responsibilities:
Richmond VA (onsite)
Contract Length: 3 months
Role Overview:
We are seeking a detail-oriented Mortgage Payment Specialist for a 3-month onsite contract role in Richmond VA. The successful candidate will support the accurate and timely processing of mortgage payments within a residential loan portfolio. Responsibilities include handling a variety of cashiering activities such as processing incoming payments managing lockbox rejects preparing deposits assisting with ACH payment authorizations and changes and supporting basic account corrections. This entry-level role is key to maintaining smooth daily operations and providing reliable service to both internal and external customers.
Key Responsibilities:
- Accurately process mortgage payments ensuring timely and correct application of funds.
- Manage lockbox rejects and prepare deposits for daily banking activities.
- Assist with processing ACH payment authorizations and modifications.
- Support basic account corrections including the review and adjustment of transactions as needed.
- Perform routine analytical tasks such as information gathering identifying errors and making preliminary corrections.
- Deliver professional and courteous customer service responding to inquiries and providing clear communication to internal and external stakeholders.
- Follow established policies and procedures while exercising sound judgment in daily operations.
- Collaborate with multiple internal departments as needed and coordinate follow-up with external payees.
- 35 years of experience in a related field with a demonstrated ability to manage a variety of cashiering and payment processing tasks.
- Experience handling incoming payments preparing deposits and resolving basic account discrepancies.
- Able to perform routine analytical tasks and preliminary reviews.
- Proven ability to work independently and follow established protocols.
- Strong customer service skills with clear and courteous communication.
- Experience with mortgage servicing systems or financial transaction platforms.
- Background in handling ACH authorizations/changes or similar automated payments.
- Familiarity with processing loan payoffs escrow transactions or other loan-related financial activities.
- Experience working in environments requiring coordination with multiple departments and follow-up with third parties.
Required Experience:
Manager
About Company
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