Patient Services Representative-CWP Gastroenterology
Normal, IL - USA
Job Summary
v Check patients in and out verify necessary information and record in the medical record.
v Assemble and prepare patients charts.
v Schedule patient appointments including re-scheduling appointments when necessary.
v Scan information and documents into patient file.
v Collect payments for services post to patient account.
v Answer phones retrieve and respond to patient voicemails.
v Maintain an accurate cash drawer including end-of-day balancing inventory and balance sheet.
v Data entry including patient demographics insurance miscellaneous notes payments and other related information.
v May process end-of-day batching for billing and accounting departments.
v Perform routine office tasks including filing faxing and scanning.
v Regular and reliable attendance is required to perform the functions of this position.
Greet and check in patients in a friendly manner. Collect co-payments and verify insurance coverage. Schedule and confirm patient appointments. Prepare new patient charts neatly and accurately. Various office duties as assigned by Office Manager. Responding to patient billing or financial inquiries directing to appropriate departments as necessary. Collect and post payments and record receipts. Balance nightly deposits and complete credit card processing.
Find it here.
Discover the job the career the purpose you were meant for. At Carle Health were committed to fostering a workplace where every team member feels valued respected and empowered where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17000 team members and providers work together to support patient care across central and southeastern Illinois. Weve grown to include eight award-winning hospitals and a multispecialty provider group with more than 1500 doctors and advanced practice providers. Were developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine the worlds first engineering-based medical school and Methodist College. Carle BroMenn Medical Center Carle Foundation Hospital Carle Health Methodist Hospital Carle Health Proctor Hospital Carle Health Pekin Hospital and Carle Hoopeston Regional Health Center hold Magnet designations the nations highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. For more information:
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit
Required Experience:
Unclear Seniority