Patient Services Coordinator NICU

Closing Date:

07/16/2026Clinical Staff - NursingRegularShift Vary (United States of America)NoUniversity of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at .

ICE WISL Neonatal ICU IP C

Departments Website:

The Patient Services Coordinator (PSC) is the first contact representative for the Women and Infants Service Line. The PCS meets and greets all visitors and families needs good interpersonal communication skills customer service skills and phone etiquette. The PCS projects a positive willing to help attitude at all times communicates regularly with nursing staff relaying phone calls and messages in a timely manner; and knows when to call the Charge Nurse or UAMS Police to address complicated guest situations and does so in a timely manner.

Minimum Qualifications:

• High School Diploma/GED plus one (1) year of administrative experience.

• Ability to follow oral instructions

• Ability to read and write

• Basic Computer Skills

Additional Information:

Key Responsibilities:

• Meet and greet all persons to the maternal-infant division
• Maintain security of unit through A-phone system
• Direct and escort visitors to appropriate areas
• Complete check in procedure for all visitors to the maternal-infant division
• Perform visitor and sibling screens as needed
• Facilitate entry of visitors to all secured areas
• Make parent/visitor badges as needed
• Answer and transfer phone calls
• May perform other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions) List of three Professional References (name email business title) ResumeProof of Veteran Status

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Annual TB Screening Criminal Background Check Sex Offender Registry Substance Abuse Testing

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

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