Patient Services Associate- Hospital Medicine
Columbus, OH - USA
Job Summary
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!
Who we are
With over 100 cutting-edge outpatient center locations dedicated to providing exceptional patient care while fostering a collaborative work environment our buckeye team includes more than 1800 nurses medical assistants physicians advanced practice providers administrative support staff IT specialists financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP) youll be an integral part of a team committed to advancing healthcare education and professional growth.
Our culture
At OSUP we foster a culture grounded in the values of inclusion empathy sincerity and determination. We meet our teams where they are coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and thats why we offer our employees a flexible competitive benefit addition to medical dental vision health reimbursement accounts flexible spending accounts and retirement we also offer an employee assistance program paid time off holidays and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee you will be eligible for these various benefits depending on your employment status.
The Patient Services Associate is responsible for coordinating and providing patient support services such as answering phones directing calls greeting patients/visitors maintaining patient medical records via EMR or paper charts assisting with patient scheduling performing office functions and handling patient payments as applicable.
- High School diploma or equivalent
- One year of customer service experience
- Skill in problem solving and ability to manage multiple priorities
- Ability to convey information both in writing and verbally.
- Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
Required Experience:
IC
About Company
The Ohio State University Physicians, Inc. (OSUP) provides outpatient care throughout Central Ohio and the surrounding areas. We are the approved not-for-profit practice plan for The Ohio State University College of Medicine designated by the University Board of Trustees.