Patient Service Specialist

Patient Service Speicalist

Rogers MN

Location: 21395 John Milless Drive Suite 600 Rogers MN 55305

Position Type: Part Time

Schedule: Friday 7:30am-3:30pm

• Additional Hours may be available at other surrounding clinics

Compensation: $17.50 - $20.00/hour - based on experience

When patients enter our outpatient physical therapy center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices insurance companies and translation companies market operational leaders and business development team
• Collect co-pays from patients manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications:

• High School Diploma or GED required

Preferred Qualifications:

• 1 Year of Front Desk Experience
• Insurance Verification Experience

Physical Requirements:

• Ability to walk stand bend and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans