Patient Service Specialist

We are searching for a Patient Services Specialist -- someone who works well in a fast-paced this position you will manage and respond to all customer inquiries regarding patient accounts and ensure appropriate issue resolution. To manage the Hospitals self-pay accounts receivables to ensure continuity of cash flow and the collection of every collectible dollar with efficient account resolution.

Think youve got what it takes

Job Duties & Responsibilities
Answers telephone calls assess needs and determines appropriate actions for account resolution
Accepts payment arrangements through telephone calls and in-person with guarantors or patients
Processes credit card payments promptly and accurately
Updates maintains and documents patient account information accurately in the appropriate hospitals accounting/billing systems
Actively participates in special assignments programs or improvement initiatives with successful outcomes
Initiates contact with guarantors or third-party payors when necessary to collect on outstanding guarantor receivables
Analyzes and determines accounts to transfer to External Agency for additional collections follow up

Skills & Requirements
High School Diploma or equivalent
2 years customer service business experience preferably in a healthcare environment