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Patient Service Representative Rehab Services Full Time Nashua, NH
Job Location:
Job Location:
Nashua, NH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
31 May 2026 (30+ days ago)
Posted:
Application Deadline:
28 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Come work at the best place to give and receive care!
Job Description:
Who We Are
Southern New Hampshire Health has been a cornerstone of the region since 1893 delivering high-quality compassionate care close to home. Anchored by Southern New Hampshire Medical Centera 188-bed DNV-accredited hospital in downtown Nashua with a Level III-N trauma center Level II Special Care Nursery and Magnet designation for nursing excellencewe offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners our multi-specialty group spans 70 practices across southern New Hampshire and northern Massachusetts providing coordinated patient-centered care to thousands each year.
About the Job
The Patient Service Representative serves as a key member of the front desk and administrative support team within our Rehab/Clinical areas. This role is responsible for delivering exceptional customer service while managing patient-facing and clerical operations including registration scheduling referrals documentation and payment collection.
What Youll Do
- Greet direct and register patients in a professional and compassionate manner
- Answer incoming telephone calls and provide general information
- Schedule appointments and enter track and manage referrals
- Collect and accurately process co-payments and daily batches
- Obtain verify and update patient demographic and insurance information
- Scan index and file documentation within the medical record
- Process insurance requirements and communicate effectively with patients and staff
- Schedule interpreter services including live interpreters and translation technologies
- Maintain compliance with HIPAA and confidentiality regulations
- Stay current with EPIC upgrades policies and procedures
- Participate in process improvement initiatives
- Identify safety concerns and notify appropriate personnel
- Provide back-up support to other administrative staff as needed
- Attend mandatory training and in-services
Who You Are / Requirements
Minimum Requirements
- High School Diploma or equivalent
- Knowledge of reception tasks clinic workflows and office procedures
- Basic computer skills with proficiency in Microsoft Office
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Ability to work independently and as part of a team
- Effective written and verbal communication skills
- Professional demeanor with a caring customer-servicefocused approach
Preferred Qualifications
- Minimum of one year of customer service experience
- Understanding of medical terminology
Why Youll Love Us
- Southern NH Medical Center is a 5-time Magnet designated hospital
- Health dental prescription and vision coverage for full-time & part-time employees
- Medical dental and vision coverage
- Life insurance
- Short- and long-term disability
- Flexible Spending Accounts (FSA)
- Competitive pay
- Tuition Reimbursement
- Nursing Student Loan Paydown Program
- 403(b) Retirement Savings Plan
- Education & paid training courses for continued career progression
- & so much more!
Work Shift:
Full time - 40 hours/weekMonday- Friday 6:45am -3:15pm
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
About Company
Southern New Hampshire Health - Premier medical center and a network of over 400 providers in more than 50 convenient locations.
