Patient Scheduling Coordinator

Advanced Dentistry of South Florida Delray Beach FL
Full-Time Monday Friday
15340 Jog Rd Suite 100 Delray Beach FL 33446

Advanced Dentistry of South Florida has been serving the community since 1982 and is proud to be the official dental provider for FAU Athletics. Our state-of-the-art multi-specialty practice brings together general dentistry endodontics oral surgery and advanced specialty care under one roof delivering an exceptional patient experience and clinical excellence.

We are seeking an experienced Patient Service Representative with prior dental office experience who thrives in a fast-paced environment and is passionate about creating outstanding patient experiences.

As the first point of contact for our patients you will play a critical role in keeping the practice running smoothly while helping drive patient satisfaction and schedule success.

Responsibilities include:

• Answering and managing high-volume inbound calls

• Scheduling confirming and optimizing patient appointments

• Greeting and checking in patients

• Verifying dental insurance benefits and eligibility

• Collecting copays and patient payments

• Assisting patients with treatment and financial discussions

• Managing patient communications through phone email and text

• Supporting recall reactivation and schedule-fill initiatives

• Maintaining accurate patient records and documentation

• Collaborating closely with doctors hygienists and leadership to ensure an exceptional patient experience

• Dental office experience required

• Strong communication and customer service skills

• Comfortable working with computers and digital systems

• Experience with Dentrix Eaglesoft Open Dental or similar software preferred

• Strong organizational skills with the ability to multitask effectively

• Positive attitude professionalism and a team-first mindset

• Competitive compensation

• Medical dental and vision benefits

• Life and disability insurance

• 401(k) retirement plan

• Paid training and professional development

• Career growth opportunities within a respected organization

• Modern technology-driven work environment

• Supportive team culture focused on excellence and patient care

If youre an experienced dental professional looking to join a respected practice with a reputation for excellence wed love to hear from you.

Apply today and become part of the Advanced Dentistry of South Florida team.

#LI-SM1

• 4 yrs (Must have at least 4 years of hands on experience working in a dental office)
• Experience working in a dental medical or other health-care office preferred
• Knowledge of insurance plans (HMO/PPO) is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race ancestry color age national origin ethnicity religious creed or belief physical or mental disability marital or familial status legally protected medical condition genetic information military or veteran status sex gender sexual orientation citizenship status or any other characteristic protected by applicable law.