Patient Scheduler
Hartford, CT - USA
Job Summary
Position Purpose
Reporting to the Manager Patient Access the Central Scheduler is responsible for scheduling outpatient diagnostic testing assisting with the billing process for reimbursement of provided services and assisting with the outpatient registration process.
What you will do
Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
Interview patients to obtain and/or complete testing documents medical case histories and forms such as intake and insurance forms
Operate office equipment such as voice mail messaging systems copiers fax and use of computer systems including database entry word processing spreadsheets and other software applications
Answer telephones and direct calls to appropriate staff
Minimum Qualifications
High School Diploma or equivalent required
2 years clerical experience in a medical field preferred
Minimum of 6 months customer service experience required
Knowledge of medical terminology preferred
Position Highlights and Benefits
40 Hours per Week - 1st shift (Days)
Mostly Mon-Fri but rotating half day Saturday (differentials apply)
Orientation first two weeks includes classroom time in Springfield MA for colleagues living within 50 miles
Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive people-centered compassionate health care environment. We are licensed for 617 beds and 65 bassinets are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more