Patient Registration Rep
San Luis, CO - USA
Job Summary
Founded in 1946 Dignity Health - French Hospital Medical Center is a 112-bed acute care nonprofit hospital located in San Luis Obispo California. Serving over 150000 patients annually the hospital offers a full complement of services including heart care orthopedics and a family birthing center. Additionally French Hospital Medical Center has been recognized as an LGBTQ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center and has achieved an A Hospital Safety Grade from The Leapfrog Group for every reporting period since 2012.
Every day you will identify patients collect accurate demographics verify insurance determine/collect financial liability and explain hospital policies and patient rights to families.
To be successful you will demonstrate exceptional customer service meticulous attention to detail in data/insurance and strong communication crucial for patient satisfaction and reimbursement.
- Maintains up-to-date knowledge of specific registration requirements for all areas including but not limited to: Main Admitting OP Registration ED Registration Maternity and Rehabilitation units.
- Ensures complete accurate and timely entry of demographic information into the ADT system at the time of registration.
- Properly identifies the patient to ensure medical record numbers are not duplicated.
- Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
- Meet CMS billing requirements for the completion of the MSP issuance of the Important Message from Medicare issuance of the Observation Notice and other requirements as applicable and documenting completion within the hospitals information system for regulatory compliance and audit purposes.
- Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
- High School Graduate General Studies and Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles. upon hire or
- High School GED General Studies and Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles. upon hire and
- Experience in requesting and processing financial payments.
- None upon hire
Preferred
- 2 years and
About Company
Discover how CommonSpirit Health is building healthy communities, advocating for the poor and vulnerable, and innovating how and where healing happens.