Patient Navigator

Who We AreIf you want to work for a mission-driven organization thats impacting community health care both on a local and national level then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150000 patients that count on ACCESS as their medical home each year. Position Summary:The Patient Navigator plays a critical role in supporting patients by developing and implementing individualized multi-session time-limited interventions to assist those with recent diagnoses or positive test results. This position focuses on connecting patients to essential social support services and primary medical care while providing personalized condition-specific counseling and referrals in a safe and empowering Job Responsibilities:Assist patients in navigating the healthcare system including scheduling appointments completing paperwork and explaining treatment plans. Organize and manage appointments with healthcare providers and professionals to ensure timely and comprehensive with providers care coordinators and nurse case managers to enhance patient adherence to healthcare recommendations. Connect patients to community resources such as medical care medication assistance and other healthcare services and ensure these services are accessed. Establish and maintain a strong working relationship with ACCESS Care Team members to support seamless patient care. Accurately document patient encounters and preliminary eligibility information in organizational and program-specific data home and community visits face-to-face in accordance with established policies and with special programs and events to support organizational accurate and comprehensive participant records tracking all contacts and service connections. Perform additional duties as assigned to support organizational goals and priorities. Requirements/Preferences:High School Diploma or GED degree or higher is strongly of two (2) years experience in human services required. Experience in infectious disease care and support services outreach health promotion or related fields is ability to assess diverse psychosocial needs of clients and proficiency with Electronic Health Record (EHR) systems and EPIC English/Spanish a proficiency in Microsoft Office Suite (Word Excel PowerPoint).Working Conditions/EquipmentWork primarily in a standard office setting with occasional responsibilities in a health center remote work options are available requiring a secure private environment with reliable internet travel to health centers hospitals and community events is to sit up to four (4) hours at a time and stand for up to two (2) hours at a time.A reliable mode of transportation required. If using a personal vehicle a valid drivers license and proof of insurance are reimbursement and student loan forgiveness programs for qualifying individualsComprehensive healthcare coverage including Medical Dental and VisionGenerous PTO 403(B) retirement plan and financial resources to help you save and plan for your retirementLife InsuranceOpportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace