Enter a job title or keyword
Patient Navigator Advocate
Job Location:
Job Location:
Euless, TX - USA
Yearly Salary:
$ 41000 - 49000
Yearly Salary:
Posted:
17 June 2026 (30+ days ago)
Posted:
Application Deadline:
14 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Patient Navigator Advocate (PNA)
Join the Mid Cities Psychiatry Team
Mid Cities Psychiatry is seeking compassionate driven and professional individuals to join our team as a Patient Navigator Advocate (PNA). This is a vital patient-facing role focused on helping individuals access life-changing mental health treatments while ensuring a positive and seamless patient experience.
As a Patient Navigator Advocate you will serve as a trusted guide throughout the patients care journey. You will educate prospective and existing patients on treatment options facilitate referrals coordinate care and support individuals as they navigate services including Transcranial Magnetic Stimulation (TMS) Esketamine and Ketamine therapies.
We are looking for candidates who are passionate about mental health excel at building relationships and thrive in a fast-paced service-oriented environment.
Key Responsibilities
- Serve as the primary point of contact for prospective and existing patients.
- Guide patients through the referral consultation and treatment process.
- Educate patients on available treatment options and services.
- Conduct patient outreach and follow-up communications.
- Coordinate scheduling and ensure continuity of care.
- Collaborate with providers and clinical staff to support patient needs.
- Maintain accurate documentation within EMR systems.
- Deliver exceptional customer service while representing Mid Cities Psychiatry professionally.
- Support clinic growth initiatives through patient engagement and relationship building.
Qualifications
Education & Experience
- Bachelors degree required.
- 13 years of experience in sales customer service lead generation patient advocacy or a related field.
- Candidates with 13 years of prior Patient Navigator Advocate (PNA) experience will be given preference.
Technical Skills
- Proficiency with Microsoft Office Suite and Google Workspace.
- Experience using EMR/EHR systems preferred.
- Comfortable managing data documentation and multiple software platforms.
Professional Competencies
- Excellent interpersonal and communication skills.
- Strong customer service and relationship-building abilities.
- Organized detail-oriented and highly dependable.
- Ability to multitask and prioritize effectively in a dynamic environment.
- Self-motivated with strong follow-through and accountability.
- Professional polished and confident in client-facing interactions.
Essential Attributes
- Compassion & Empathy
A genuine commitment to supporting individuals seeking mental health care.
- Communication & Engagement
Ability to build trust educate patients and communicate effectively with diverse populations.
- Critical Thinking & Problem-Solving
Demonstrates sound judgment and resourcefulness when addressing patient concerns and operational challenges.
- Adaptability & Initiative
Thrives in a fast-paced environment while maintaining professionalism and attention to detail.
- Teamwork & Accountability
Works collaboratively with providers and staff while independently managing responsibilities.
Application Requirements
Interested candidates should submit the following:
- Current Resume
- Cover Letter outlining interest in the role and relevant qualifications
- Completed MCP Employment Application
- DISC Assessment Results
- Professional Links (Optional): LinkedIn profile professional website blog or social media platforms that demonstrate communication skills professional achievements or advocacy interests
Please email all application materials to:
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (PTO)
- 401(k) with Employer Match
- Employee Mental Health Support Resources
- Professional Development Opportunities
Equal Opportunity Employer
Mid Cities Psychiatry is an Equal Opportunity Employer committed to fostering an inclusive and respectful workplace. Employment decisions are based on qualifications merit and business needs without regard to race color religion sex national origin age disability genetic information veteran status sexual orientation gender identity or any other protected characteristic under applicable federal state or local law.
Compensation: $41000.00 - $49000.00 per year
At Mid Cities Psychiatry we are dedicated to providing the best mental health services across the state of Texas through medication management counseling and implementing innovative treatments. Our goal is to improve the quality of peoples lives.
