Patient Navigator ACCESS Madison

Position Summary:The Patient Navigator plays a critical role in supporting patients by developing and implementing individualized multi-session time-limited interventions to assist those with recent diagnoses or positive test results. This position focuses on connecting patients to essential social support services and primary medical care while providing personalized condition-specific counseling and referrals in a safe and empowering Job Responsibilities:Assist patients in navigating the healthcare system including scheduling appointments completing paperwork and explaining treatment and manage appointments with healthcare providers and professionals to ensure timely and comprehensive with providers care coordinators and nurse case managers to enhance patient adherence to healthcare patients to community resources such as medical care medication assistance and other healthcare services and ensure these services are and maintain a strong working relationship with ACCESS Care Team members to support seamless patient document patient encounters and preliminary eligibility information in organizational and program-specific data home and community visits face-to-face in accordance with established policies and with special programs and events to support organizational accurate and comprehensive participant records tracking all contacts and service additional duties as assigned to support organizational goals and School Diploma or GED degree or higher is strongly of two (2) years experience in human services in infectious disease care and support services outreach health promotion or related fields is ability to assess diverse psychosocial needs of clients and proficiency with Electronic Health Record (EHR) systems and EPIC proficiency in Microsoft Office Suite (Word Excel PowerPoint).