Patient Care Specialist II- PRN
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Job Summary
Job Description Summary
Patient Care Specialist (PRN) MPG RadiologyMPG is seeking a reliable and patientfocused Patient Care Specialist to support our Radiology office located at 446 Poplar St Ste B Macon GA 31201. This PRN position provides essential frontoffice coverage as needed when team members are out on PTO or call out unexpectedly. If you thrive in a fastpaced clinical environment and enjoy delivering excellent service this role is a great fit
How will you make an impact & Requirements
The Patient Care Specialist plays a key role in ensuring smooth patient flow accurate administrative processing and exceptional customer service. This role supports a Radiology office that sees up to 50 patients per day requiring strong multitasking skills and a calm professional demeanor.
PRN / As Needed
Hours: 8:00 AM 5:00 PM MondayThursday
Office Closed Fridays
Pay: $20$22 per hour
Experience Required: 12 years working in a healthcare front office
Patient CheckIn & CheckOut Greet patients verify information complete checkin/out procedures and ensure a smooth visit experience.
Phone Support & Scheduling Answer calls schedule appointments and route inquiries appropriately.
Insurance Verification Verify insurance coverage and ensure accurate documentation.
Copay Collection Collect patient copays and process payments accurately.
EMR Documentation Update patient records and follow established protocols for documentation and order initiation.
Customer Service Provide friendly professional support to patients and internal team members.
Referral & Records Processing Process urgent specialist referrals appointment ticklers and urgent medical record release requests.
Billing Flag Awareness Recognize and communicate outstanding balance indicators.
General Administrative Tasks Faxing scanning filing and other office duties.
HIPAA Compliance Maintain secure compliant handling of PHI; no unsecure emails texts or voicemail messages.
Clinical Competency Maintain proficiency in practicespecific workflows and standards.
Practice Manager Support Assist with administrative tasks as assigned.
Team & Patient Service Excellence Demonstrate professionalism empathy and strong service skills.
Other Duties Perform additional responsibilities as needed.
12 years of experience in a healthcare front office
Strong customer service and communication skills
Experience with insurance verification scheduling and EMR systems
Ability to multitask in a highvolume Radiology setting
Knowledge of HIPAA and patient confidentiality standards
Professional dependable and teamoriented
Youll be part of a supportive patientcentered team that values professionalism compassion and highquality care. This PRN role is ideal for someone who enjoys flexibility while still making a meaningful impact.
#MPMPG
Required Experience:
IC
About Company
Millennium Physician Group is one of the largest physician groups with more than 550 healthcare providers in Florida.
