Patient Care Coordinator

As a Patient Care Coordinator you play a vital role in creating an exceptional patient experience from the moment someone contacts our office through the completion of their treatment plan.

• Verify patient insurance eligibility benefits deductibles copayments coinsurance and coverage limitations prior to treatment.
• Obtain and track prior authorizations referrals and precertifications to ensure timely patient care.
• Communicate with insurance companies regarding authorization status medical necessity requirements and benefit questions.
• Notify patients of insurance benefits estimated financial responsibility and any authorization requirements.
• Monitor authorization expiration dates and approved visit counts to prevent interruptions in patient care.
• Work closely with therapists and billing staff to ensure accurate documentation supports authorization and reimbursement requirements
• Maintain thorough documentation of insurance communications and authorization activity within the electronic medical record.

Qualifications :

• Minimum of 2 years of medical front office experience preferably in an outpatient therapy orthopedic or physician practice setting.
• Experience verifying insurance benefits and obtaining prior authorizations is required.
• Proficiency with Microsoft Office including Word Excel and Outlook
• Experience with electronic medical records (EMR)
• Outstanding verbal and written communication skills
• Excellent organizational and time management abilities
• Dependable self-motivated and adaptable to changing priorities
• Positive attitude with a strong commitment to teamwork and patient-centered care

Additional Information :

The ideal candidate is highly organized detail-oriented and experienced in insurance verification and preauthorization processes. This individual thrives in a fast-paced healthcare environment communicates effectively with patients providers and insurance carriers and takes pride in creating a smooth positive experience for every patient.

If youre looking for a career where your work truly makes a difference in peoples lives every day wed love to hear from you. Join Physical Therapy Solutions and become part of a team dedicated to helping our patients move better feel better and live better.

Remote Work :

No

Employment Type :

Full-time