Patient Care Coordinator

What We Offer

We believe exceptional care starts with taking care of our team.Thatswhy we offer a benefits package designed to support your health financial future and professional growth.

• Competitive compensation

• Flexible scheduling

• Comprehensive Health Insurance

• Dental & Vision Insurance

• Free Access to Telehealth Services for All Employees

• 401(k) with Employer Match

• Supportive clinical leadership

• Opportunities for professional growth and advancement

• A collaborative team-oriented culture

• Meaningful one-on-one patient care

• The opportunity to grow personally professionally and financially

Own the Outcome Take responsibility. Follow through. Solve problems.

Deliver Exceptional Care Provide compassionate high-quality service in every interaction.

Rise Together Commit to personal professional and financial growth.

Win As One Team Support one another with respect trust and collaboration.

Inspire Possibility Help patients and employees achieve more than they thought possible.

Position Summary

As aCare Coordinatoryoullserve as the central connection between referral sources patients families physicians and our clinical team.Youllhelp coordinate the patient journey from referral through admission while ensuringtimelycommunicationaccuratedocumentation insurance verification and seamless scheduling.

Your work helps ensure patients receive the care they need when they need it making you an essential part of our mission to deliver exceptional home health services.

Responsibilities

• Receive and process referrals from hospitals physicians facilities and community partners.

• Verify patient demographics insurance coverage authorizations physician orders and required documentation.

• Coordinate Start of Care visits within requiredtime frames.

• Communicate with patients and familiesregardingservices scheduling and expectations.

• Collaborate with nurses therapists scheduling billing physicians and referral sources to ensure seamless care coordination.

• Maintainaccuratedocumentation within the electronic medical record (EMR).

• Monitor referral progress and proactively resolve barriers to timely admission.

• Assistwith scheduling adjustments and coordination across clinical disciplines.

• Maintain compliance with HIPAA Medicare Medicaid and agency policies.

• Provide exceptional customer service while creating a welcoming experience for every patient and referral source.

Qualifications

• High school diploma or equivalent preferred.

• One to two years of healthcare intake scheduling care coordination or administrative experience preferred.

• Strong organizational and multitasking skills.

• Excellent communication and customer service abilities.

• Proficiencywith Microsoft Office (Outlook Teams Word Excel and PowerPoint).

• Comfortable learning electronic medical record (EMR) systems.

• Ability to prioritize competing responsibilities while maintaining attention to detail.

• Passion for helping others and supporting exceptional patient care.

More Than a Job

At Platinum Home Health Services we believe the best patient outcomes come from clinicians who are empowered to succeed.Thatswhy we invest in our people celebrate achievements and create opportunities for growth.

Whetheryourean experienced home health clinician or looking to make the transition into home healthyoullfind a team committed to helping you thrive.

Ifyoureready to own the outcome deliver exceptional care rise together win as one team and inspire possibilitywedlove to hear from you.