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Patient Care Coordinator I
Job Location:
Job Location:
Carbondale, IL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 August 2026 (23 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Shawnee Health Patient Care Coordinator II
Join Southern Illinois leading healthcare organization with over 360 team members who believe that in taking care of each other and our patients and clients we create new opportunities for success and bring big dreams to life.
Shawnee Health is seeking aPatient Care Coordinator Ifor our Shawnee Health office. This position reports directly to the Patient Care Coordinator Supervisor.
Responsibilities
- Schedule medical referrals diagnostic tests and treatments ordered by provider and assure that the patient has been notified understands directions and completes all documentation in the patients Electronic Medical Records.
- Reviews and selects medical records pertinent to referrals diagnostic tests and treatments to be sent with order to provider or facility
- Completes the pre-authorizations process with insurance companies as it relates to the referral and/or diagnostic test scheduled.
- Follows up on referrals and diagnostic tests ordered to ensure completion and the receipt of all reports including consult notes and test results.
- Notify provider of referrals or tests that have not been completed by patient.
- Works to complete EHR task as assigned
- Works directly with the social service team assisting with the identification of patients with special needs including but not limited to: financial assistance transportation pharmaceutical assistance interpretation or special accommodations.
- Completes prior authorization process for referrals and diagnostic testing when required.
- Assist Patient Care Coordinator Supervisor with training new employees.
- Monitors access issues with referrals and provides consistent feedback to Patient Care Coordinator Supervisor
Requirements
Must be competent in the use of computers
Must be capable of independent problem solving
Must be able to work with little direct supervision
Must have excellent written and verbal communication skills
Starting salary $16.00
Full-time employee benefits include:
- 12 vacation days earned in the first year
- 11 paid personal days/holidays per calendar year
- 6 sick days earned per year
- Retirement plan with 3% company contribution after becoming eligible in the plan (a matching contribution by the employee is not required to receive this benefit). Additional profit-sharing contributions to the retirement plan are possible. Employee deferrals to the 401(k) and Roth plan available
- Health and dental insurance with employer contribution
- $50000 in life insurance at no cost to the employee
- Company provided long-term disability insurance at no cost to the employee
- Other supplemental insurance policies available for purchase by the employee
Required Experience:
IC
About Company
Shawnee Health provides quality health care in southern Illinois with doctors and healthcare teams who treat the whole patient through medical, behavioral, dental, and social services.
