Patient Care Coordinator
Job Location:
Concord, CA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
At Fusion Physical Therapy Partners we believe that great things happen when we work together. We are a network of New England-based private practices committed to excellence and driven to continually innovate and improve. Were reshaping the future of physical therapy and setting new standards for patient care and clinic success.
Are you ready to make a meaningful impact on your patients lives while growing your career in a supportive team-oriented environment CPTE a proud member of Fusion Physical Therapy Partners is seeking a highly motivated and detail-oriented individual to join our Concord NH clinic as a Patient Care Coordinator!
*Hours needed: Monday Tuesday Wednesday 8am-5pm Thursday 830am-6pm and Friday 8am-330pm*
About Us
At CPTE we do more than just care for our patientswe care for our team. As a PT-owned practice weve spent 35 years building a reputation for exceptional patient outcomes and fostering a culture where employees thrive. We promise to:
- Prioritize Work-Life Balance: Enjoy 3 weeks of accumulated paid time off in your first year 6 paid holidays and a culture of wellness and well-being.
- Promote Teamwork: Be part of a supportive environment where your voice matters and your contributions are celebrated.
- Reward Your Hard Work: 401(k) medical dental and vision insurance plus short- and long-term disability coverage.
Your Role
As a Patient Care Coordinator at CPTE you will be the first point of contact for our patients and will play a vital role in providing a positive and welcoming experience.
What youll do:
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer incoming phone calls and route them to the appropriate staff members efficiently.
- Schedule appointments verify insurance information and assist with patient registration.
- Maintain patient records and ensure accuracy of information in our computer systems.
- Coordinate with therapists and clinicians to manage patient appointments effectively.
- Handle payment processing and insurance-related inquiries with accuracy and confidentiality.
- Maintain knowledge of clinic services and programs to answer patient inquiries effectively.
- Demonstrate excellent time management skills to handle multiple tasks simultaneously.
About You
- High school diploma or equivalent.
- Previous experience in a receptionist or customer service role is preferred but not required.
- Excellent organizational skills with the ability to multi-task prioritize tasks and ensure a smooth front desk operation.
- Strong communication skills both written and verbal to interact professionally with patients and internal staff.
- Strong computer skills.
- Excellent phone etiquette and strong interpersonal skills.
- Valid drivers license.
- Ability to work flexible afternoon and evening shifts.
- Attention to detail and ability to handle sensitive patient information confidentially.
Fusion Physical Therapy Partners and our associated clinics are proud to invest in cultures of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Required Experience:
IC
About Company
Fusion Physical Therapy Partners is a community of physical therapy practices in New England empowering independent practices to maintain their unique identities while benefiting from the operational and financial strength of a larger network.
