Patient Benefits Specialist

**This role requires travel to ACCESS Humboldt Park and ACCESS Austin **Who We AreIf you want to work for a mission-driven organization thats impacting community health care both on a local and national level then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150000 patients that count on ACCESS as their medical home each SummaryThe Patient Benefit Specialist is responsible for working directly with patients to ensure a clear understanding of insurance coverage financial responsibilities and available payment benefit orientation and explain financial requirementsPerform financial assessment interviews and screen for coverage/eligibilityVerify third-party and other healthcare coverageAssist with program enrollment based on assessment resultsEnter and maintain accurate benefit information in EHRSupport patients with Medicaid applications and redeterminationGuide patients through the revenue cycle process and support servicesRequirementsHigh school diploma or of two (2) years of customer service experience with All Kids and Moms & Babies (MPE) programs of Medicare Medicaid Marketplace insurance and HMO regulations of Electronic Health Records (EHR) especially EPIC proficiency in Microsoft Office products (e.g. Word Excel Outlook).Ability to communicate clearly and effectively with diverse patient organizational and multitasking skills are in English and Spanish a Conditions/EquipmentNormal office environment regularlyHealth Center environment occasionallyLocal travel between health centers and community events is required; mode of transportation requiredIf personal vehicle is employed a current drivers license and proof of insurance is requiredBenefitsTuition reimbursement and student loan forgiveness programs for qualifying individualsComprehensive healthcare coverage including Medical Dental and VisionGenerous PTO403(B) retirement plan and financial resources to help you save and plan for your retirementLife InsuranceOpportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace