Patient Benefits CoordinatorMedical Assistant
Boston, MA - USA
Job Summary
Since 1985 BHCHPs mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care from preventative dental care to cancer treatment. Our clinicians case managers and behavioral health professionals work in more than 30 locations to serve some of our communitys most vulnerableand most resilientcitizens.
From our earliest days as a program we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity compassion mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers including systemic racism which harms us all. We provide community-based health care services that are compassionate dignified and culturally appropriate incorporating social determinants of health with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Per Diem; as needed weekdays and weekends shifts will vary: 6am-2:30pm 8:00am-4:30pm 12:00pm-8:30pm & 7:00am-8:30pm
Union: Yes
Union Name: 1199SEIU
Patient Facing: Yes
Boston Health Care for the Homeless Program is looking for a Patient Benefits Coordinator/Medical Assistant to provide clinical and clerical support services at the Southampton Street Shelter and Transitions Shelter. The position is crucial to assure the continuity of patient care providing an essential link for communication involving all departments and including transportation.
Responsibilities:
Clinical Support: Under the direction of the Site Manager RN Clinic Manager and/or Charge Nurse performs a variety of appropriately delegated patient care interventions
- Collaborates with the supervising RN throughout the shift to determine appropriate work assignments and priorities as well as communicating the status of delegated task completion and outcome of patient data findings.
- Maintains timely ongoing verbal communication in order to assure good patient care and the effective running of the Clinic
- Responsible for collecting collating and entering data and information into the applicable database or format in an accurate and timely manner; maintains appropriate equipment logs and records per standards
- Accurately collects requested patient date (e.g. vital signs weights and reason for visits) notifying the supervising RN of abnormalities; performs basic patient testing including but not limited to tests for guiac urine dip and glucose fingerstick
- Treats patient in a manner that preserves and supports patient confidentiality patient rights and patients dignity; act as a member of the team of care givers
- Collects labels and sends specimens to the lab with appropriate laboratory slips and/or requisitions
- Assists nurse/provider during complex treatments/procedures including but not limited to doing preps and set-ups for examinations/treatments assisting during procedures when requested or required
- Check inventories on a weekly basis order clinic supplies and stock them in their appropriate location upon arrival in order to avoid a shortage or misplacement of necessary supplies
- Work effectively with BHCHP administrative and clinical staff to obtain information or paperwork necessary for enrolling patients into the appropriate medical or cash benefits programs.
- Copying faxing and filing as needed
- Greet and register all patients
- Phone coverage and triage of calls
- Scheduling and recording primary and specialty appointments correctly and in a timely manner
- Handle third party billing process
- Successful completion of a Certified Medical Assistant program
- High School Diploma or Equivalent required
- Phlebotomy required
- Experience in a medical setting preferred
- Secretarial training a plus
- Knowledge of medical terminology and vital signs
- Computer skills preferred including MS Office MSI IDX Logician EPIC
- Ability to operate basic office equipment (fax copier)
- The compensation is$22.25per hour.
Does this amazing opportunity interest you Then wed love to hear from you.
As an equal opportunity employer Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race color ethnicity religion sex gender gender identity and expression sexual orientation national origin disability age marital status veteran status pregnancy parental status genetic information or characteristics or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Required Experience:
Junior IC
About Company
With your support, BHCHP provides health care and hope to people experiencing homelessness in Boston and beyond. Learn more about us!