Patient Account Representative I Patient Billing Services
Phoenix, AZ - USA
Job Summary
Primary City/State:
Deer Valley - 2500 W Utopia Rd Phoenix AZ 85027Category:
Patient ServicesShift:
DayDepartment:
Business OperationsGreat care starts with great people. (Like you.)
At HonorHealth youll find something special. From humble beginnings in 1927 to one of Arizonas largest nonprofit healthcare systems our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
- Responsible for research and secure payment for insurance accounts: Follow up required daily accounts based on work queue assignment to reduce the A/R Contact insurance companies to follow up on denials and Charge review work queues as assigned.
- Responsible for research and secure payment for patient balances:Follow up required daily accounts based on account work queue assignment to reduce the cash pays A/R. Answer incoming patient calls. Process credit card payments and post within the patient billing return mail to update accounts to ensure accuracy.
- Performs routine data entry and/or review of claim edit work queues: Input charges for physician billing Maintains current knowledge of regulatory billing requirements for the specified payers and various specialty specific limitation or payer expectations. Review Charge review work queues as assigned.
- Handles all payments and correspondence received in the central business payment batches and scans all correspondence into patient billing systemPosts payments and denials into patient billing system.
- Follows departmental functions: Prioritize work to minimize interruptions and increase efficiency in collections process Participate in daily DMS huddle and all department meetingsProvide five-star customer service to include patients coworkers vendors and management Establish and maintain and efficient filing system Maintain clean and organized work areaCommunicates and engages effectively with othersCommunicates and participates in training classes as needed to keep current with daily in a team environment and participate in constructive feedback. Ability to handle numerous tasks simultaneously and with flexibility.
- High School Diploma or GED Required
- 1 year Healthcare related medical billing and collection experience in a medical practice or healthcare organization. Required
Were all in for your career.
Required Experience:
Unclear Seniority
About Company
HonorHealth is a nonprofit health system with 9 hospitals, and hundreds of primary, specialty and urgent care clinics in the Phoenix metro area. Learn more at