Patient Access Supervisor

At R1 were transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology including analytics AI intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals health systems and medical groups improve financial performance simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. Were a diverse global team united by a shared mission to make healthcare work better for all. Across technology operations and support functions our people bring deep expertise empathy and ingenuity to the work we do. Here collaboration fuels progress adaptability sparks innovation and every voice can help shape whats next for R1 and the future of healthcare.

Ascension St. Elizabeth Hospital Appleton WI Onsite
Schedule: 7:30am -4pm

Lead the Front Door of Healthcare

At R1 were transforming the patient experience and helping healthcare organizations operate more efficiently through technology analytics and automation.

As a Patient Access Supervisor youll lead a high-impact team responsible for one of the most important parts of the patient journey: registration and access. Youll oversee daily operations coach and develop team members drive process improvements and help ensure an exceptional patient experience from the very first interaction.

What Youll Do

• Lead and support daily Patient Access and hospital registration operations
• Coach develop and provide performance feedback to Patient Access team members
• Oversee staffing scheduling workflow and productivity
• Ensure accurate and efficient patient registration admissions and insurance processes
• Monitor quality and performance metrics and identify opportunities for improvement
• Partner with hospital leadership and clinical teams to improve patient flow
• Support staff with escalated patient or operational concerns
• Ensure compliance with policies procedures and regulatory requirements
• Stay current on insurance and payer requirements
• Drive improvements that strengthen both patient experience and revenue cycle performance

What Were Looking For

• Experience in Patient Access Patient Registration Admissions or Revenue Cycle
• Previous supervisory or healthcare leadership experience
• Strong understanding of daily Patient Access operations
• Experience coaching and developing frontline employees
• Strong communication organization and problem-solving skills
• Ability to lead effectively in a fast-paced hospital environment
• Comfortable managing staffing productivity quality and operational priorities

Why This Role

This is a great opportunity for an experienced Patient Access Registration or Revenue Cycle professional ready to grow their healthcare leadership career.

Youll have the opportunity to lead a frontline team partner directly with hospital leadership improve processes and make an impact on both the patient experience and operational performance.

The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.

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