Enter a job title or keyword
Patient Access Specialist
Job Location:
Job Location:
Warrenville, IL - USA
Hourly Salary:
USD 23 - 23
Hourly Salary:
Posted:
29 September 2026 (10 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Patient Access Specialist
Job Number: 26-01500
Job Number: 26-01500
Progress on your journey to success! ECLARO is currently recruiting for a Patient Access Specialist in the Warrenville IL area for one of our clients.
ECLAROs client is a leading provider of healthcare workforce software and solutions. If youre up to the challenge then take a chance at this rewarding opportunity!
Responsibilities:
- Consistently practices Patients First philosophy and adheres to high standards of customer service.
- This includes setting an example to peers coworkers etc. by fostering a team atmosphere.
- Responds to questions and concerns.
- Forwards directs and notifies Team lead or Operations Coordinator of extraordinary issues as necessary.
- Maintains patient confidentiality per HIPAA regulations.
- Provides exceptional customer service to patients which establishes a positive first impression of Client.
- Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
- Correctly identifies and collects patient demographic information in accordance with organization standards.
- Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
- Reaches out to patients to schedule an appointment as defined.
- Performs medical necessity checks as necessary for scheduled services communicate options to patient if appointment fails.
- Inform patients of any issues with securing the financial account for their encounter.
- Completes out-of-pocket estimations as requested by patients.
- Provides training and education as needed.
- Manages work schedule efficiently completing tasks and assignments on time.
- Completes other duties assigned by manager.
- Cross raining between various departments will take place to ensure coverage.
- Participates in Quality Assurance reviews to ensure integrity of patient data information.
- Uses effective service recovery skills to solve problems or service breakdowns when they occur.
- Utilizes department and hospital policies and procedures to complete assigned tasks.
- Adheres to all department policies and compliance requirements.
- Avoids putting patients in financial or safety risk.
- Other duties as assigned.
Required Qualifications:
- High School diploma or equivalent.
- 2.3 years customer service or medical office experience.
- Excellent interpersonal. verbal and written communication skills.
- Proficiency in computer data-entry/typing.
- Excellent verbal and written communication skills.
- Basic Computer Skills.
- Ability multi-task.
- Customer service oriented.
Pay Rate: $23.33/Hour
Shift: Day 5x8-Hour (08:30 - 17:00); Duration: 26 weeks
If hired you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical Dental & Vision Insurance through ECLARO
If interested you may contact:
Maria Navarro
Maria Navarro LinkedIn
Equal Opportunity Employer:ECLARO values diversity and does not discriminate based on Race Color Religion Sex Sexual Orientation National Origin Age Genetic Information Disability Protected Veteran Status or any other legally protected group status in compliance with all applicable laws.
Required Experience:
IC
About Company
ECLARO delivers custom outsourcing, direct placement, and strategic staffing for Fortune 500 and startups. Access 12M+ vetted professionals across IT, finance, healthcare, and more.
