Patient Access Scheduling (PAS) Baxter

At Cuyuna Regional Medical Center (CRMC) were more than just a healthcare organization - were a community dedicated to making a meaningful impact. For more than 60 years weve been providing compassionate high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence innovation and putting people first - both our patients and our employees. Whether youre on the front lines of patient care or supporting operations behind the scenes youll find a culture of collaboration growth and respect. If youre looking for a career where your work truly matters we invite you to join us at CRMC and be part of something bigger.

The Patient Access Specialist-Scheduling is central in accurately scheduling appointments upholding provider preferences and ensuring slot availability for optimal patient care. As the primary facilitator of communication this role ensures clear information exchange between patients providers and other departments enhancing continual care collaboration. The specialist manages and maintains patient data within electronic medical records verifying and updating insurance and demographic details for compliance and accuracy. Challenges include multitasking under pressure and adapting to varying patient and provider needs swiftly. Daily tasks are balanced with customer service responsibilities capturing the essence of front-line support and efficient administrative performance.

In our Baxter Clinic we provide comprehensive community-based healthcare that serves as the foundation for lifelong wellness. As a trusted resource for preventive care chronic disease management and acute illness treatment our clinic is the first stop for patients seeking expert guidance and compassionate support. We build long-term relationships with individuals and families ensuring that they receive personalized consistent care close to home. From annual check-ups and vaccinations to managing diabetes and other chronic conditions we offer patient-centered care that prioritizes prevention early intervention and long-term wellness. Our team works closely with specialists and support staff to ensure that patients have access to seamless well-coordinated healthcare. If you want to be part of a team that values relationships provides high-quality care and serves as a trusted health partner for the community join us at CRMCs Baxter Clinic.

• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

• N/A

• Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility
• High School Diploma or equivalent

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health financial security and overall well-being of our employees. Eligible employees receive medical insurance dental insurance and vision insurance health savings accounts life insurance and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off participation in 401(k) and 457(b) plans educational assistance and reimbursement an employee assistance program work-life balance support gym membership and other discounts and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed you may request a copy earlier by emailing us at CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process please call or email for assistance.