Patient Access Representative

Founded in 1875 for more than a century Holy Cross Hospital Salt Lake has provided high-quality healthcare for residents of the Salt Lake Valley. Conveniently located near the heart of the city this historic acute care hospital remains one of the most trusted medical centers in all of Utah. Our team is focused on providing patients with leading-edge medical expertise and compassionate care at every turn. We are highly motivated and compassionate people using advanced systems and technology to become the healthcare provider of choice and to improve the quality of life for the individuals and communities we serve. We offer comprehensive orthopedic care wound care 24/7 Geriatric psychiatric and cardiac services life flight services and are a State-certified heart attack center. Holy Cross Hospital Salt Lake offers an opportunity to find a fulfilling career in a thriving community with quick access to parks canyons winter sports Climbing backpacking and the picturesque Wasatch range of the Rocky Mountains.

As the champion of first impressions our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization operations customer service and have plenty of opportunity to lead and guide change.

Youll be seen as a valued resource as you collaborate with administration management physicians and other staff members to support our patients visitors and other this Patient Access Representative role you will:

• Create a positive impression for each patient family member visitor or staff while performing the tasks of pre-admitting admitting and/or registering routing or escorting patients family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

In addition to bringing your whole self to the workplace each day qualified candidates will need the following:

• Office experience in a healthcare environment medical terminology ability to multitask and prioritizingskills preferred.
• Experience with Microsoft Office Outlook Excel Word Power Point Windows XP Windows 7 utilization of website searchengines.
• High School diploma required
• Medical Insurance and Billing experience preferred

Physical Requirements -Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)