Patient Access Rep Immediate Care

Hourly Pay Range:

Position Highlights:

• Position: Patient Access Representative II

• Location: 199 W Rand Rd Mount Prospect

• Part time: 29 hrs

• Hours: WK1: Tues 6:30a-4:30 Thur Fri 12-8p Sat 7:30a-12:30p. WK2: Sun 7:45a-2:45p Wed 7:45a-4p Thur Fri 12-8p

• Travel: Floating Locations between Buffalo Grove Schaumburg and Kildeer

What you will do:

• Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement and ensures timely and thorough information to all other providers and users of patient data.

• Verifies insurance requirements obtains and understands insurance benefits. Collects non-covered fees.

• Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location.

• Access areas include but may not be limited to Busse Center Emergency/Admitting Department Immediate Care Centers Laboratory and Cancer Services.

Skills:

• Computer experience in a windows environmentrequired

• Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols

• The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients patient families physicians and staff in person and on the telephone

• Ability to work independently exercising good judgment and multi-task in a high stress fast paced service environment with patients patients family and physicians

• Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures

• Ability to operate routine office equipment (facsimile copiers plate production scanners printers)

• Ability to transact payments at time of service and maintain a cash drawer

What you will need:

• Education: High school diplomarequired.

• College degree preferred.

• Minimum2 yearsof customer service work experiencepreferred

• Minimum of1 yearexperience in a healthcare patient access department or hospitalpreferred

• Previous healthcare experience with regulatory compliance requirements payer requirements HIPAA privacy and security requirements and general revenue cycle procedurespreferred

• Epic Registration and/or Scheduling experience preferred

• Certification: Successful on-the-job completion of NCH Patient Access Specialist I competenciesrequired.

• Valid auto insurance and drivers license required

Benefits:

• Premium pay for eligible employees

• Career Pathways to Promote Professional Growth and Development

• Various Medical Dental and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

• Visa Sponsorship Available (Nursing and Lab roles)

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality vibrant community-connected care serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25000 team members and more than 6000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals Edward (Naperville) Elmhurst Evanston Glenbrook (Glenview) Highland Park Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) all recognized as Magnet hospitals for nursing excellence. For more information visit .

When you work for Endeavor Health you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website () to better understand how Endeavor Health delivers on its mission to help everyone in our communities be their best.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health we are united by a shared commitment to working together to create a culture of connection and belongingeach of us bringing different skills and experiences as we deliver safe seamless and personal care. Every person every time. We are committed to fostering an environment where all team members can be their best learn and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets VEVRRA Federal Contractor.