At CareATC we genuinely believe in revolutionizing employer-sponsored healthcare. Were passionate about our mission and deeply committed to providing exceptional patient-centered solutions for our clients and their employees.

Help Patients Stay Connected to the Care They Need

Full-Time 40 Hours per Week Monday - Friday 7:30 AM - 4:30 PM

Why CareATC is Different (and Why Youll Love It Here)

At CareATC were redefining healthcare through a relationship-centered employer-sponsored model focused on quality carenot patient volume.

Patient Access & Referral Coordinator is a vital role in helping patients access care coordinate services and stay connected with their healthcare team. Youll serve as a key resource for patients while supporting providers and clinic teams across multiple locations.

This is an opportunity to make a meaningful impact on the patient experience while working in a collaborative environment that values service teamwork and work-life balance.

CareATC Advantages

• Predictable Monday-Friday schedule

• No nights holidays or on-call responsibilities

• Clinic services and medications available at little to no cost for employees and dependents

• Comprehensive benefits package including Medical Dental Vision 401(k) PTO Disability and Life Insurance

• Low to No Cost Telehealth services starting on day one

• Supportive team-oriented culture focused on patient care and collaboration

About the Job

Were looking for a Patient Access & Referral Coordinator to serve as a central resource for patients providers and clinic teams across multiple CareATC health this role youll help patients access care coordinate referrals manage medical records schedule appointments and provide ongoing support throughout their healthcare journey.

This position is ideal for someone who enjoys helping others thrives in a fast-paced healthcare environment and takes pride in delivering exceptional service while keeping operations running smoothly.

What Youll Do

• Answer incoming patient calls and serve as a primary point of contact for multiple clinic locations

• Schedule reschedule and cancel appointments while managing waitlists and cancellations

• Respond to patient inquiries and coordinate communication between patients providers and clinic teams

• Conduct patient outreach and follow-up regarding appointments referrals lab results records requests and care coordination needs

• Process and track specialty diagnostic and ancillary service referrals

• Receive maintain and manage medical records and clinical documentation within the EMR

• Assist with patient registration demographic updates and insurance information maintenance

• Support clinic operations while delivering exceptional customer service and maintaining HIPAA compliance

What Youll Bring

• High school diploma or equivalent required

• Medical Administrative Assistant certification or related healthcare administrative training preferred

• Minimum two years of administrative experience in a healthcare setting required

• Experience with patient scheduling referrals medical records or healthcare call center operations preferred

• Experience working within an electronic medical record (EMR) system preferred

• Knowledge of medical terminology and healthcare office operations

• Strong communication customer service organizational and time-management skills

• Ability to manage multiple priorities while supporting multiple clinic locations

The CareATC Core4

Committed Optimistic Reliable Empathetic

Ready to Make a Meaningful Impact

If youre looking for an opportunity to help patients access the care they need while supporting a collaborative healthcare team dedicated to exceptional service we encourage you to apply today.

We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued respected and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex national origin age disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact us atto request contacted for a job opportunity please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry.

If the position is not posted on the CareATC website the job does not exist. Thank you!