Patient Access Manager

Patient Access Manager

LifePoint Community Medical Center Missoula MT
On-site

Join a growing hospital team in beautiful Missoula Montana and play a key role in how patients access care.

Wereseeking aPatient Access Managerto lead front-end healthcare operations at LifePoint Community Medical Center in Missoula Montana. This roleis responsible foroverseeing daily registration andadmissionsworkflows developing high-performing teams and ensuring a seamless efficient and compliant patient experience.

This is an excellent opportunity for a strong operational leader who thrives in a fast-paced hospital environment and is passionate about delivering high-quality service.

WhatYoullDo

• Lead and develop a Patient Access team including Supervisors Administrative Coordinators and front-line staff

• Oversee daily operationsfor patient registration admissions and access workflows to ensure efficiency and accuracy

• Coordinate team activitiestomaintainsmooth patient flow andtimelyprocessing

• Develop and implement policies and proceduresrelated to patient admissions and billing audit processes

• Evaluate workflows and performance ensuring efficient patient processingoptimalbedutilization and compliance with federal and local regulations

• Maintainhigh standardsof service and performance ensuring consistent quality across all department functions

• Drive continuous improvement effortsin collaboration with senior leadership and system-wide Patient Access teams

• Manage department budget includingmonitoringperformance andidentifyingopportunities for improvement

• Provide HR leadership support including coaching performance management and staff development

• Represent Patient Accessin meetings committees and cross-functional initiatives

WhatWereLooking For

• 5 years of experience in a healthcare setting including3 years in a leadership role

• Experience leadingPatient Access Registration or front-end Revenue Cycle teams

• Strong knowledge ofpatient admissions registration workflows and compliance requirements

• Experience managingteam performance operations and workflows

• Ability to collaborate effectively across departments and leadership levels

• Strong communication organization and leadership skills

Education

• Bachelors degree preferred

• Equivalent experience will be considered in lieu of a degree

Work Environment

• On-site role at LifePoint Community Medical Center Missoula MT

• Combination of sitting standing and extended computer use

• Fast-paced collaborative hospital environment