Patient Access, Financial Advocate
Job Location:
Goshen, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Welcome to Ovation Healthcare!
At Ovation Healthcare weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcares vision is to be a dynamic integrated professional services company delivering innovative and executable solutions through experience and thought leadership while valuing trust respect and customer focused behavior.
Were looking for talented motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcares corporate headquarters is located in Brentwood TN. For more information visit.
Summary:
The Patient Access Financial Counselor reflects the mission vision and values of Ovation Healthcare adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards. This position reports to the Patient Access Manager.
The ideal candidate will assist patients and their families in understanding their financial obligations exploring payment options and securing financial assistance for medical services. This role requires strong communication skills knowledge of healthcare billing and insurance processes and a commitment to providing excellent patient support.
Duties and Responsibilities:
Assist patients in understanding hospital charges insurance coverage and available financial assistance programs.
Evaluate patients financial situations and guide them through the application process for Medicaid charity care and other assistance programs.
Work closely with insurance providers to verify coverage and benefits.
Develop payment plans for uninsured or underinsured patients ensuring compliance with hospital policies.
Explain billing statements answer patient inquiries and address any discrepancies.
Maintain accurate financial records and documentation of patient interactions.
Collaborate with the billing department case managers and social workers to optimize financial solutions for patients.
Stay up to date with changes in healthcare regulations insurance policies and financial aid programs.
Knowledge Skills and Abilities:
Strong knowledge of medical insurance plans Medicaid and financial assistance programs.
Excellent interpersonal and customer service skills.
Ability to handle sensitive financial information with confidentiality and professionalism.
Proficiency in Microsoft Office and hospital billing systems.
Work Experience Education and Certifications:
High school diploma or GED required; Associates or Bachelors degree in Finance Healthcare Administration or a related field preferred.
Experience in healthcare billing insurance verification or financial counseling strongly preferred.
100% Onsite
#LI-Onsite
About Company
We support independent hospitals and health systems by providing scale and efficiency to operations, so you can focus on your patients and community.
