PAS Specialist Flex

South Operating Room (SOR) is a large 25-bed OR primarily an adult inpatient operating room with a small volume of outpatient procedures including: Cardiac/ Thoracic General Surgery/Minimally Invasive/ Colorectal/Bariatric Gynecology Oral Maxillofacial Neuro/neuro spine Orthopedic/orthopedic spine Otolaryngology Plastics Transplant Urology Vascular Robotic (Urology/GYN/Oral) and Trauma. Surgical procedures on infants and children less than 18 years of age are also performed if the procedure requires specialized equipment found only at this location. The purpose of this position is to provide reception operations and administrative support of the Perioperative Division primarily at South OR but may be requested to float within the division

• Provides operational support for the OR front desk team; including coordinating the surgery schedule transportation of surgery patients scheduling add-on cases facilitating and communicating with multi-disciplinary team members key and vital operational information.
• Supporting the OR Charge Nurse to operationalize daily needs and functions of the OR as well as utilizing OHSU computer programs.
• Answering multi-line phones; directing calls; making calls to communicate to other areas of the hospital; attending to visitors; attending to staff.
• Coordinating the transportation of patient beds specimen blood products and labs in and out of the unit.
• Delivering information and/or materials and/or equipment directly to the Operating Room suites;
• Provides coordinating of supplies trays and equipment entering and leaving the unit.
• Acts as an intermediary between third party vendors and surgeons. Directs providers to their operating rooms and provides current projected start times for all staff and surgeons throughout the day. Obtains loaner equipment from off-site companies when equipment constraints arise.

• Six months of work experience in a medical office setting including high volume direct patient contactOR

• One year of work experience in a high-volume direct public contact position.

• Note: Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility.

Knowledge and Skills Required:

• Basic computer skills including word processing including typing of 30 - 45 wpm..

• Windows applications on-line scheduling and a preference for data-base skills.

• Excellent verbal and written communications skills.

• Strong customer service orientation.

• Demonstrated effectiveness in confrontational customer interactions.

• High School diploma or equivalent.
• Associates degree or certificate in office occupations or office technology or a bachelors degree.
• Proficient knowledge of computer applications MS Word MS Excel Smart Web Epic and other applications commonly used across OHSU.
• Two years of general office or secretarial experience.
• Knowledge of medical/surgical terminology.
• Familiarity with the functionings of the Perioperative Department.
• Proficient knowledge of computer applications MS Office programs.

Saturday 0600-1800 and Sunday 0600-1800 with some mid-week work coverage This position is located in a busy area for the SOR Front Desk where there is much patient and personnel traffic. The environment can be very busy with many interruptions.