Parts Sales Person

At Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges back-up power at hospitals fire-fighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.

Our family-oriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.

You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a family-owned and operated business.Its time to use your skills and passion to do work that matters!

Job Description

Peterson Cat has a need for a Parts Salesperson at our Willows CA location.

SUMMARY

The Parts Salesperson position is responsible for providing outstanding service to Peterson customers including walk-in over-the-phone and internet orders by researching pricing locating and timely follow-up.

ESSENTIAL JOB FUNCTIONS

The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Provide Customer First experience via phone and walk in by understanding customer needs and exceeding their expectations.

• Make high value recommendations to customers relating to parts through proactive selling.

• Leverage marketing campaigns with all existing and prospective customers and upsell parts-related opportunities.

• Maintain a mutually beneficial relationship with established customers and develop new customers.

• Maintain a working knowledge of company products services and parts including their price value relationships.

• Actively participates as a user of Five9 Call Center software.

• Actively participates in all team meetings.

• Supports customer activation goals with

• Complete all necessary transaction documents in a timely and accurate manner.

• Follow up with customers on parts sourcing and the estimated ship dates and arrival of back ordered parts.

• Research recommend and provide pricing for parts to external customers and internal customers as needed.

• Maintain current reference material as needed to supplement company information databases for example Peterson Information Folder.

• Communicate customer needs to the appropriate Machine Sales Product Support and/or Inside Sales Representatives.

• Stay current on all assigned training materials. Request additional training as needed.

• Assist in other department activities as assigned by the supervisor.

• Maintains punctual regular and predictable attendance.

QUALIFICATIONS

High school diploma or general education degree (GED); and a minimum of three (3) years of experience in parts or sales preferably in a heavy industrial environment; or equivalent combination of education and experience.

CERTIFICATES LICENSES REGISTRATIONS

N/A

The pay range for this position is: $27.70- $30.00 per hour. We also offer a total compensation package in addition to base salary.