Parts Marketing Manager

JoinCaterpillarslifecycle solutionsmarketing teaminourConstruction Industries(CI)division. AsParts Marketing Manageryoullinspire growth strengthen dealer and customer partnerships and help shape strategies that maximize machine value uptime and long-term success across Americas North.

RoleSummary:
As the Parts Marketing Manager youwill leada team ofsales support applicationand supporting effortsto growrepairsrebuildsand wearbusiness across Americas North(US and Canada)for Construction Industries(CI)customers and products. This role drives customer loyalty dealer alignment and profitable growth by supporting CI field teams customers and channel partners in executing lifecycle support strategies that help customers better manage and maximize machine lifecycle costs while increasing repair rebuild and parts capture.

What You Will Do(Job Duties):

• Deliver business plan sales share and growth targets for Repairs Rebuilds & Wear across Americas North within the Construction Industries portfolio.

• Partner with CI field teams dealers and internal partners to develop and execute sales support and go-to-market plans that increase repair and rebuild participation parts capture and customer adoption of lifecycle support offerings.

• Support CI field teams customers and dealers in resolving product commercial and service issues related to repairs rebuilds wear parts and machine lifecycle solutions while helping customers improve lifecycle cost outcomes and protecting customer satisfaction and loyalty.

• Identifyselling opportunities improve customer value realization and strengthen business relationships with CI field teams dealers and customers to expand Repairs Rebuilds & Wear growth.

What You Will Have (Core Skills):

Customer Focus:Understands and prioritizes customer needs and expectations aligning solutions to drive satisfaction and business outcomes. Builds strong relationships gathers feedback and acts on insights to continuously improvethe customerexperience.

Industry Knowledge:Applies adeep understanding of industry trends market dynamics and regulatory considerations to inform decisions and drive business outcomes. Leverages insights to educate othersanticipatechanges and align strategies with evolving industry standards.

Effective Communication: Communicatescomplex industry insights clearly and effectively translating trends and market dynamics into actionable strategies. Educates and influences stakeholders to align decisions with evolving industry standards and business priorities.

Negotiating:Applies effective negotiation techniques to achieve mutually beneficial outcomes with internal and external stakeholders. Uses active listening clear communication and a collaborative approach to align interests and drive agreement.

Relationship Management: Buildsand sustains strong trust-based relationships with clients partners and internal stakeholders to drive long-term business success. Sets clear expectationsfacilitatescollaboration and proactively manages performance issues and opportunities.

Top Candidates Will Also Have:

• Deep understanding of Construction Industries customer applications machine lifecycles and the economic drivers behind repair rebuild and wear decisions.

• Strong dealer collaboration skills with the ability to align field teams product support and sales resources around growth opportunities.

• Ability to translate technical product and service knowledge into clear customer value propositions tied to uptime cost per hour and total owning and operating cost.

• Commercial discipline inidentifying prioritizing and advancing opportunities through forecasting account planning and follow-through.

• Self-starter mindset with strong cross-functional leadership urgency and the ability to influence without direct authority across a broad Americas North network.

Additional Information:

• This positionis located inPeoria IL.

• Relocationassistanceis available.

• Sponsorship is NOTavailablefor this position.

• Travel in this role is 30%.