Parts Counterperson
Job Location:
Tucson, AZ - USA
Monthly Salary:
Not provided by the employer
Posted:
29 September 2026 (Yesterday)
Application Deadline:
27 December 2026
Vacancies:
1 Vacancy
Job Summary
Position Summary
Courtesy Tucson is seeking a knowledgeable and customer-focused Parts Counterperson to assist technicians service advisors wholesale customers and retail customers with automotive parts needs. This position is responsible for accurately identifying sourcing selling and distributing parts while providing exceptional customer service and supporting dealership operations.
Essential Duties and Responsibilities
- Assist retail wholesale and internal customers with parts inquiries and purchases.
- Accurately identify and locate automotive parts using manufacturer catalogs and dealership software.
- Process parts orders invoices credits and returns.
- Provide parts support to service technicians and advisors to ensure efficient repair operations.
- Maintain proper inventory control and stocking procedures.
- Receive inspect and organize incoming parts shipments.
- Assist with cycle counts and inventory audits.
- Monitor backordered parts and communicate status updates to customers and dealership personnel.
- Maintain a clean organized and professional parts department.
- Promote accessories and additional parts sales opportunities when appropriate.
- Ensure accurate pricing and documentation of all transactions.
- Follow dealership policies manufacturer requirements and safety procedures.
- Perform other duties as assigned by management.
Qualifications
- Previous automotive parts experience required; dealership experience preferred.
- Strong knowledge of automotive parts accessories and inventory processes.
- Experience with CDK or other dealership management systems preferred.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Ability to work effectively in a fast-paced environment.
- Basic computer proficiency required.
Physical Requirements
- Frequently stand walk bend reach and move throughout the workday.
- Ability to lift carry push and pull parts weighing up to 50 pounds.
- Ability to retrieve parts from shelves bins and storage areas.
- Ability to work in a warehouse and dealership environment with varying temperatures.
Compensation & Benefits
- Competitive pay based on experience.
- Paid time off
- Company sponsored life insurance
- Medical dental vision and supplemental insurance options.
- Paid time off and holidays.
- 401(k) plan available.
- Employee vehicle purchase and service discounts.
About Company
Position Summary Courtesy Tucson is seeking a dependable and customer-focused Parts Driver to transport automotive parts and accessories between the dealership...