Parts Counterperson

Welcome to Van Bortel Chevrolet part of the Van Bortel Automotive Group that includes Van Bortel Subaru in Victor Van Bortel Subaru of Rochester and Van Bortel Ford. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing privately held companies in the greater Rochester NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore it is of the utmost importance that we set high standards of integrity with an aggressive enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe modern facility in order to render our customers the best possible support and to provide our employees a secure future.

All inquiries should be directed to the hiring manager Robin Williamson.

Benefits:

• Medical Dental & Vision insurance
• 401K Plan and match
• Paid time off and vacation
• Short Term Disability
• Mentorship Program
• Growth opportunities
• Paid training
• Life insurance
• Legal services provided
• Employee vehicle purchase plans
• Health and wellness plan
• Discounts on products and services

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

• High School Diploma or equivalent
• Prior automotive experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts interest commissions proportions % area circumference and volume
• Ability to lift minimum 50 - 60 pounds
• Computer phone and copier/printer experience preferred
• Valid drivers license and clean driving record
• Availability to work minimum of one Saturday per month