Parts Counterperson !

INSIDE PARTS SALES COUNTERPERSON

RWC Group Heavy-Duty Commercial Truck and Bus Dealership

About the Role

Were hiring an Inside Parts Sales Counterperson to be the face of our parts department. Youll help customers find the right parts process orders manage inquiries and keep our Parts Counter running smoothly. This is a fast-paced customer-focused role where your product knowledge and communication skills directly impact customer satisfaction.

RWC Group is a family-owned commercial truck dealership with 21 locations across the Western US. We serve owner-operators fleets and trucking companies with quality parts service and support. Our team is dedicated to keeping trucks running and customers satisfied.

What Youll Do

• Assist customers (retail wholesale fleet accounts) at the parts counter in person & phone
• Identify parts needs locate parts in inventory and provide technical recommendations
• Process parts orders quotes and special orders accurately
• Maintain an organized clean and professional parts counter
• Manage parts displays pricing and inventory information
• Answer customer questions about specifications compatibility and delivery
• Support the Parts Manager with inventory counts and data entry
• Build relationships with repeat customers

What Were Looking For

• High school diploma or equivalent
• 13 years of experience in automotive parts truck parts or dealership counter sales (preferred but well train motivated candidates)
• Familiar with DMS or other parts system
• Strong communication and customer service skills (Spanish speaking a plus)
• Ability to work in a fast-paced multi-tasking environment
• Basic computer skills and comfort with inventory/ordering systems
• Drive organized detail-oriented and reliable
• Valid drivers license

What We Offer

• Competitive hourly wage: $23$28/hour (based on experience qualifications)
• Opportunity to earn commission the sky is the limit
• Health dental vision insurance
• 401(k) plan with a match

• Paid time off and holidays
• Friendly supportive team environment
• Opportunity for advancement

RWC Group has the right to revise this job description at any time. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Confidential Information. This document and the information contained herein are confidential proprietary and the exclusive property of RWC Group. Any unauthorized review use disclosure or distribution is prohibited.