Partner Operations Lead, Worldwide AWS Partner Operations

AWS is seeking a Partner Operations Lead to drive data-driven decision-making and operational excellence for the AWS Specialist and Partner (ASP) organization focused on Worldwide Consulting Partner Center of Excellence (CCOE) business. The CCOE is responsible for setting AWSs global partner strategy for consulting partners including Global System Integrators national and local System Integrators Distributors Solution Providers as well as Business Consulting & Advisory Partners. As a strategic business partner to CCOE leadership the Partner Operations Lead serves as a trusted advisor who translates complex data into actionable insights drives operational excellence and shapes the strategic direction of initiatives through deep business acumen and consultative partnership.

The Partner Operations Lead will be aligned to one of the CCOE strategic pillars and will be responsible for partnering business leaders to standup operational support. This includes designing and implementing mechanisms to inspect health of the business and in-depth data analysis to inform strategic recommendations. Given the rapidly changing AI environment this role will be instrumental in leveraging the latest AI learnings and tools to enhance processes decision-making and drive measurable business impact. The Partner Operations Lead will work with cross-functional teams to implement and optimize workflows that improve productivity and effectiveness across the strategic pillars for the CCOE business.

The ideal candidate is passionate about taking ownership of managing multiple work streams and being a trusted business advisor. They are a structured thinker who simplifies complexity and are comfortable with ambiguity. They are analytical and detail-oriented with proven experience of leveraging this skillset to dive deep to identify root causes of problems and work across stakeholders both technical and non-technical as well as senior leaders down to IC to develop processes and frameworks that scale with the business.



Key job responsibilities
1. Business Insights and Consultation: Gather and report insights from the business through analyzing data identifying trends and looking around the corner to develop innovative solutions for those servicing our partners directly. Collaborate closely with partner leaders and other functional stakeholders to report on the CCOE pillar strategies and business outcomes.

2. Annual Planning & Strategic Execution: Partner with our WW and Geo operations teams to translate strategic priorities into executable plans. Develop key metrics and define performance indicators to measure overall impact of the CCOE strategic pillars.

3. AI-Augmented Analytics: Leverage generative AI and automation tools (e.g. agentic workflows natural-language querying automated anomaly detection) to surface insights faster reduce manual reporting burden and enable leadership to act on real-time signals rather than lagging indicators.

4. Rhythm of the Business (RoB): Be a trusted business partner to the leadership team providing deep insights to help shape the strategy and design/implement mechanism to inspect and influence outcomes of the business.

About the team
About AWS

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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About Sales Marketing and Global Services (SMGS) AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience presenting to senior leadership

- 5 years of finance business management and sales operations experience
- Experience working within a high-growth technology company
- Experience using sales CRM tools such as Salesforce

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 96900.00 - 169500.00 USD annually
USA CA San Francisco - 96900.00 - 169500.00 USD annually
USA NY New York - 96900.00 - 169500.00 USD annually
USA WA Seattle - 88100.00 - 154100.00 USD annually